We have a Lenovo laptop about 2 years old that recently failed. We sent it in for "depot repair". It just came back with a new motherboard and reset to when it left the factory. The OS is Win 8.1. Windows Update was set to update automatically so we let
it run overnight, plugged in to mains power. This morning the system shows a long list of updates (as expected) but every one failed to install. I checked a number of the failures and each shows error code 80240055.
So I have several questions -
- What is error code 80240055 (and why does Microsoft assign error codes and then not make it known what they mean; searching yields no list of error codes and what to do when you get them)
- after all the failures, don't the downloads at least stay on the system? I reset Win Update to let me manually install updates, but it seems I have to rerun "Checking for Updates" for hours to get the list again
- when you know you are going to have a lot of updates, is there anyway to get less than all at once? It would be wonderful if one could ask for, say, 10 at a time, max.
Checking Windows Update History, the most recent cumulative update installed successfully was KB3000850 on 11/21/2014.
So then ... I downloaded and ran the Windows Update Troubleshooter. It indicated that it fixed a couple of things.
I then went to the first update that had failed to install (KB3153704) and tried to install it manually to see if that would work. I downloaded it, saved it, and the double clicked on it. That started the Windows Update Standalone Installer which has subsequently
been "searching for updates on this computer" for a very long time. It would be hard to articulate how very frustrating this is.