pcsupportoffice

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pcsupportoffice

Anonymous

Is pcsupportoffice.com a legitimate problem resolver? I had difficulties loading McAfee antivirus and they came up and said they found lots of problems with my Windows 7 system. Cost $299 to fix. It appears on the internet that this company is connected with Microsoft support, but its ownership appears to be in Australia. Does anyone know if this is legit or should I try to reverse my credit card charges and reset a bunch of computer passwords.

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3 answers

Answer 1

Anonymous

Sure looks unneeded to me, legit or not. May I ask how you came in contact with them?

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Answer 2

Never ever listen to anyone that calls you. (Where did you get the phone number from that you called?). I wouldn't use McAfee if they paid me $299.00, but that's another topic. Since they had remote access of your computer, follow up with this as you do not know what else they may have done including harvesting passwords.

  From Quietman, see: I have been hacked...What should I do?

http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/?p=3071944

  Also run this tool.  

  SuperAntiSpyware (Free version)  

  [http://www.superantispyware.com/](http://www.superantispyware.com/)

Answer 3

Sure looks unneeded to me, legit or not. May I ask how you came in contact with them?

I was calling what I thought was a McAfee 800 number and it did connect. Then I got a call back that said sorry you could not connect, but we can fix your problem. They took over the computer and spent several hours running Malwarebyte. They did get the McAfee to load on both computers. Here is the text they put on my desktop:

Expert Technician Support: 1-888-220-1305

Direct Technical Support: 1-888-908-6324

Customer Service: 1-888-703-9488

Customer ID- removed by me

Any issue with McAfee it billing or technical issue, or any other issues....like...Email, issue,

Printer,modem-Network/Internet Troubleshooting. & Security, Privacy and Firewall,, Computer slow, Trojan, Malware, Adware

and Spyware removal & Pop ups .,,browser issue-Mozilla Firefox, Google Chrome... call any of the above tollfree

numbers and get unlimited free support.

PC SUPPORT OFFICE

I have reported this to Microsoft

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3 answers