Error code and Trojan

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Error code and Trojan

Anonymous

Every day I get 3 Trojans that I remove using Defender. I also get an error code 0x80508023 The program could not find the malware or other potentially unwanted software on this computer.

Is there a way I can find out where these daily Trojans are coming from?

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Answer 1

Jeff,

The error code (0x80508023) maps to "threat not found." It sounds like it found a thrəat, but when it tried to proceed with the action to clean, the threat was gone.

What is/was the fully qualified name and path to the file ?

Is: a thumb/flash drive, external disk in an enclosure, or a CD/DVD drive

~

Are you facing this issue during full scan or quick scan?

Try update Windows Defender and run a full system scan.

You may also run a full system scan in Safemode.

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        Be sure you empty temporary internet files and reboot the computer. 

        Internet Options&gt; General tab&gt; Browsing History&gt; Delete&gt; check "Preserve Favorites website data" then delete Temporary Internet Files. delete cookies, history, passwords, etc.

        Reboot

        `~`

        Also, suggest that you scan your computer using MalwareBytes'.

        MalwareBytes Anti-Malware (MBAM)

https://www.malwarebytes.org/mwb-download/

        The free version of MBAM is an on-demand scanner and offer no 'real-time' protection. Keep installed and use it as 'second-opinion' scanner.

        *Pləase make certain you* uncheck *the box before* **Enable free trial of Malwarəbytes Anti-Malware Premium**.

        *Revert to Malwarebytes **Free** from Premium Trial*?

        &lt;&lt;[http://goo.gl/0TkcEN](http://goo.gl/0TkcEN)&gt;&gt;

        `~`

        ESET Free *Online Scanner*

        &lt;[http://www.eset.eu/eset-online-scanner](http://www.eset.eu/eset-online-scanner)&gt;

        `~`

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Error code and Trojan

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