Huge problem with "ERROR 0xc00d002f"

Question

Hello,

I'm having a really annoying error message for my media files. I'm trying to play some videos that are .wmv files but every time i try to play them i get this message,

Can't play.

Please try again. If the problem continues, visit www.xbox.com/support to check for guidance. 

0xc00d002f

I checked xbox.com/support as well but I still couldn't get this issue resolved. I also tried to change the file type to .avi and .mp4 but still the same message appears. I also tried other media players like Windows Media Player, MXPlayer, and VLC which lead to the same result. I also made all the updates necessary to the players and the laptop. I've literally tried everything I could think of.

If there's anyone out there that can lend me a hand I would really appreciate it.

Thank you.

***Post moved by the moderator to the appropriate forum category.***

Answer 1

Hello,

To isolate your concern, we suggest that you save the file on a USB flash drive and play it on a different computer. Check if the issue persists.

Regards.

Answer 2

any real answer to this issue, in other words, can you make suggestions to fix my computer rather than copy the file and take it to another computer???