i have error in one data base in exchnage 2016 Last Error: 432 4.3.2 STOREDRV; mailbox server is offline;

javad alamian 1 Reputation point
2021-02-15T06:57:38.813+00:00

Last Error: 432 4.3.2 STOREDRV; mailbox server is offline; STOREDRV.Deliver.Exception:ConnectionFailedTransientException.MapiExceptionNetworkError; Failed to process message due to a transient exception with message Cannot complete delivery-time processing

Exchange Server Management
Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
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  1. javad alamian 1 Reputation point
    2021-02-15T07:02:12.907+00:00

    this errror accure sometimes and after that stop recieved email in data base

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  2. Zhengqi Lou-MSFT 8,856 Reputation points Microsoft Vendor
    2021-02-16T02:41:42.747+00:00

    Hi @javad alamian ,

    Good day! Could you tell me more details about your environment? Is it a DAG and what's the version of your Exchange server? Also when does this error message appear, after sending a message or other? If so, will other users got the same error?

    Please try these methods:

    1. Restart the MS Exchange Transport service.
    2. Use the following cmdlet to check if the database was mounted. Get-MailboxDatabase -Status | Sort Name | Format-Table Name, Server, Mounted If there are not mounted databases, use this command to mount them and retry. Mount-Database -Identity DB1 Also if you could, please try restarting the Exchange server to have a test.

    Regards, Lou


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  3. Zhengqi Lou-MSFT 8,856 Reputation points Microsoft Vendor
    2021-02-23T09:08:35.177+00:00

    Hi @javad alamian ,

    It has been a long time since last reply, did these suggestions help you? If the above suggestion helps, please click “Accept as answer” to mark helpful reply as an answer.Your action would be helpful to other users who encounter the same issue and read this thread.

    Regards,
    Lou


    If the response is helpful, please click "Accept Answer" and upvote it.
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