Live mail 2012 'wlmailhtml:'

Question

Hi,

I'll try and explain my problem as best I can.

I use Live Mail 2012 as my email client.

I have a standard template which contains a link in it. The link works ok in the template however when I receive an enquiry copy and paste the template into the reply.

The link then converts to this.. 'wlmailhtml:{EA677540-2D2A-48AC-B2FB-1DAC39427C54}mid://00000002/: Meaning I have to manually convert it back defeating the purpose.

Can anyone offer a solution, I've already modified the registry to allow links to be copied using the "wlmail.exe" Dword '2AF9' in internet explorer both 32 bit and 64 bit and double checked the settings to make sure it's right.

My mail is set to read as html and send as html.

Can anyone help please

Thanks

P.

Answer 1

Thanks Firedog, saving a template won't work as i need the original message included in the reply to keep track of the clients history /query.

Answer 2

I'm not sure of the precise mechanism, but it seems that Windows Live Mail uses its own internal format for URLs when displaying messages opened from a folder. They only become standard HTTP links when they're entered in a compose window. You may find this article helpful: Create a template for mail messages

Answer 3

Just to add I have found a workaround after testing, I can copy without issue from a word document, or another email in the inbox. This issue appears when I copy test from the sent items folder.

So for the time being I copy my template from a word .docx on my desktop.. not ideal but will do until I find a solution.

P.