@eltigre None of your products are supported anymore.
Listing | Start Date | Mainstream End Date | Extended End Date
Visio 2010 | 07/15/2010 | 10/13/2015 | 10/13/2020
For Windows 7:
After 10 years, support for Windows 7 ended on 14 January 2020.
We know change can be difficult, so we are here to help you with recommendations for what to do next and to answer questions about the end of support.
Upgrade both OS and Visio to the newest version.