DLLHOST32.exe

Question

How do I remove DLLHOST32.exe from WIN 10?

***Post moved by the moderator to the appropriate forum category.***

Answer 1

Don't be embarrassed. It could have happened to anybody.

In case you did allow those scammers access to your computer you need to revoke that remote access, and you need to call your bank in case you already paid those scammers. Cancel that payment, etc etc

I suggest you read I have been hacked...What should I do? - How Do I Handle Identify Theft, Scams and Internet Fraud

In addition I'd run a scan with Emsisoft Emergency Kit:http://blog.emsisoft.com/2015/06/09/how-to-find-and-clean-malware-infections-with-emsisoft-emergency-kit/

Also please make sure to read

• **Beware of Phony Tech Support Scams**
• Tech Support Scams – Help & Resource Page

Make sure to also use the Kaspersky removal tool, in case you haven't already. It will get rid of possible leftovers, see:

http://support.kaspersky.com/1464

direct download: http://media.kaspersky.com/utilities/consumerutilities/kavremvr.exe

Perhaps it still would be good to ask for free assisted expert help at bleepingcomputer.com....

In case you do, please share the link to your thread at bleepingcomputer.com, okay?

All the best :)

Answer 2

That sounds all very confusing and the switching to another AV provider while your computer showed signs of a malware infection certainly didn't help things, I think.

The Norton tech whom you called and who wants that much money from you, sounds to me suspicious. Are you sure that he was an official Norton tech and not some kind of scammer? Did he have remote access to your computer?

Did you run scans with the tools which are mentioned in the malwaretips.com guide?

There are so many possibly problematic points mentioned by you, that I think it would be best if you ask for free expert help at bleepingcomputer.com. It might be necessary to reset your computer, your router, your passwords etc etc etc....

The experts at bleepingcomputer.com are specifically trained and provide their knowledgeable help for free, at no costs for you.

I suggest that you right now ask for their assistance and guidance here:

http://www.bleepingcomputer.com/forums/t/182397/am-i-infected-what-do-i-do-how-do-i-get-help-who-is-helping-me/

Good luck with everything!

Answer 3

Jsssssssss, thanks for the link.  I printed it out.  I checked the Task Manager, but didn't find any dllhost.exe *32, just dllhost.exe com surrogate.  Another reply asked for the background, but I don't know where that reply is now because the post has been moved.  Background:  My initial problem was unwanted popup ads connected to DNSUnlocker.  I contacted my security provider Kaspersky and they worked with me by having me submit many reports and do scans, etc.  They were not able to correct the problem.  My security was up for renewal so I switched to Norton.  After Norton was installed a few days ago, I began receiving the Internet Explorer not working, close the program message. I called Norton and the tech identified the dllhost32.exe problem and showed me several entries on my computer.  They wanted $399.00 to fix that problem with a hacking removal program from Microsoft and another security program from Microsoft.  Per the link you sent, now I can't find the dllhost32.exe on my computer in the Task Manager section.   Could it be somewhere else?  If I did find it how do I copy that file to send it to virustotal?  Thank you.

Answer 4

See: https://malwaretips.com/blogs/dllhost-exe-32-com-surrogate-removal/