Automatic Repair Loop

Question

Hello!

I have a problem of course it mentioned on the subject. First thing that happened was a message popped up saying "Your of ran into a problem and needs to restart." Then I was confused. Then the loading screen came back on and then when I tried to to type my password, a black screen popped up and said the same message mentioned above. This happened almost 3 times. Then it opened for me. The I was just Playing a game then my computer overheated and went off. Then when I started it, the loading screen popped and then under it, it says "Preparing Automatic Repair" then another message popped "Diagnosing your PC" then it said "Your PC didn't start correctly" then I clicked restart and did the same thing. I searched everywhere in the internet, tried everything on the internet (literally). Please can some one help me?!? Please? And it would be great to get a response 

Thanks community!

by the way my computer is TOSHIBA Win 8.1 (Laptop)

Answer 1

If you don't have a Recovery Drive or Repair disk which is the most stable way to do the Automatic Repair - Run in Windows 8 and also a way to  Rescue Files when Windows Won't Start then what I would do is Create installation media for Windows 8.1.

Insert the media, power up the PC while pressing the Toshiba F12 BIOS Boot Menu Key, choose the UEFI version of media if offered, browse to second screen to Repair your Computer link, in Advanced Troubleshoot options run Automatic Repair, attempt a Refresh which saves files, or Reset after rescuiing files. 

If the F12 key won't work after trying it several times, you may need to try one of the other methods given in this link to trigger Advanced Startup Options in Windows 10 to access the same Repairs, or trigger the media from Use a Device.

If Repairs, Refresh and Reset fail then use the booted media to Rescue Files when Windows Won't Start  and do a Clean Install Windows 8.1 making sure to delete all partitions down to Unallocated Space to get it cleanest.  You can also follow How to restore your Toshiba laptop to its factory fresh software condition using system recovery  or order the Toshiba Recovery Media although you can do that if necessary:  Toshiba Backup Media Online Shop - Country Selection .

However if you can't perform these steps because the laptop is overheating too badly, then as suggested try to cool and clean the dust out enough that it is stable:

Toshiba Satellite Disassembly to CLEAN CPU VENTS / FAN

How to Clean Dusty Fan in a Toshiba Satellite Laptop

You may be able to find an instructional video for your exact model via Google.  If cleaning the vents is not sufficient, venting or providing a cooling pad may help.  As a last resort you may need to replace the thermal paste which is a risk operation for which you'd need an instructional video or steps, but is almost too expensive to make it worth having a shop do it.

Answer 2

Hello,

So you're suggesting that I have to reset my computer. Right? But I have a lot of files that I really that is don't want to loose. I have a lot of movies in there. But there is one thing that I tried. Refreshing my PC. When clicked that it asked for my password and I entered, the it said 'please wait' then it said 'free up some space and then try again'. So how do I back up my files even though it won't let me go to desktop? Any way sir? Thanks

I gave you the Toshiba information to allow you to get into troubleshooting options, so that resetting would be a last resort.

Apparently you have already tried to Refresh it yourself.

If the troubleshooting does not work, you may have to reinstall.

Saving your files:

You can pull the Hard Drive and put it in a USB Hard Drive Enclosure > plug it into another Computer > and attempt to read and copy over your Data that way.

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Or, you can download Knoppix > make a Bootable disk from it > Boot into your System with it (IF your Hardware is all working) > and copy your Data from the Hard Drive that way.

http://knoppix.net/

"How to use Knoppix"

http://lifehacker.com/192982/geek-to-live--rescue-files-with-a-boot-cd

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"Recover files from Windows drives using Puppy Linux"

https://www.winhelp.us/recover-files-using-puppy-linux.html

Cheers.

Answer 3

Hello,

So you're suggesting that I have to reset my computer. Right? But I have a lot of files that I really that is don't want to loose. I have a lot of movies in there. But there is one thing that I tried. Refreshing my PC. When clicked that it asked for my password and I entered, the it said 'please wait' then it said 'free up some space and then try again'. So how do I back up my files even though it won't let me go to desktop? Any way sir? Thanks

Answer 4

Hi,

Turning itself off due to overheating is the way it protects itself.

But overheatring can also damage the Hardware.

Games can be Hardware intensive (Graphics, etc) and your problem would seem to be from a combination of the particular Games and a dust buildup in your Laptop

Check the vents for dust, hair, etc and do not use a Laptop when it is resting on material surfaces: bedspreads, blankets, etc.

If the problem persists, as it is a Laptop, take it to a local and reliable Computer Repair Shop and get them to open it up and clean the dust from inside it..

Here is an interesting discussion about the varied reasons for your problem:

http://pc-trickandsolution.blogspot.com.au/2011/07/fix-laptop-overheating-shutdown-problem.html

N.B> However 9 out of 10 cases of overheating are caused by an airflow blockage.

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Review safe operating temperatures:

"What should be the temperature of my computer processor?"

http://www.computerhope.com/issues/ch000687.htm

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See if this assists you, if the Toshiba Recovery partition is still intact:

http://www.mytoshiba.com.au/support/items/faq/776

To access the System Restore, Refresh and Reset options using the F12 option at start up, perform the following:

1. If not already, ensure the computer is completely shut down.
2. Now restart the computer by pressing the power button - IMMEDIATELY start tapping the F12 key on the keyboard until the "Boot Menu" screen appears.
3. Using the arrow keys, select <HDD Recovery> and press "Enter".
4. On the next screen you are asked to confirm if you want to continue with recovery. Select "Yes".
5. The computer will bring you to the Advanced start up screen.
6. Select Troubleshoot. Under Troubleshoot you will see “Refresh” and “Reset”.
7. Select “Advanced options.” Located here is "System Restore."

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Or make your own Recovery Media from the Toshiba Recovery partition:

"How to create recovery media to be used to reset your computer back to factory settings?"

http://www.mytoshiba.com.au/support/items/faq/69

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If the Recovery partition is not intact, make your own Windows 8.1 DVD or USB Key to use to reinstall:

"Create installation media for Windows 8.1"

http://windows.microsoft.com/en-us/windows-8/create-reset-refresh-media

A similar Tutorial which may also assist you.

"Create Installation Media for Windows 8.1"

http://winsupersite.com/windows-8/create-installation-media-windows-81

In the first screen of this very simple wizard, you need to choose the following:

Language. English – en-us if you're in the United States.

Edition. Windows 8.1 (Core), Windows 8.1 N, Windows 8.1 Pro, Windows 8.1 Pro N, or Windows 8.1 Single Language.

Architecture. 64-bit (x64 ) or 32-bit (x86).

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"How to Create a Bootable USB or DVD with a Windows 8 or 8.1 ISO"

http://www.eightforums.com/tutorials/2227-create-bootable-usb-dvd-windows-8-iso.html

   Warning

This will not work to install Windows 8 or 8.1 for UEFI. For that, see this tutorial below instead.

UEFI Bootable USB Flash Drive - Create in Windows

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With Windows 8/8.1 The Product Key on preinstalled Operating Systems (HP, Acer, etc) is embedded in the BIOS in the Motherboard, so that the lost and/or worn C.O.A. Sticker problem is no more.

When you reinstall it will pick up the Product Key and activate the system automatically.

If it does not, follow these steps:

"How to Activate Windows 8 and 8.1 by Phone"

http://www.eightforums.com/tutorials/24636-activate-windows-8-phone.html

"Get help with activation errors"

http://windows.microsoft.com/en-us/windows-8/activation-errors

"How to activate a Microsoft product by using Microsoft Product Activation Center"

http://support.microsoft.com/kb/950929/en-us

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This information may interest you if you do wish to keep a record of it:

"Windows 10 Embedded Product Key Tool"

https://neosmart.net/blog/2014/windows-10-embedded-product-key-tool/

"We’re proud to introduce the immediate release of our newest utility for Windows users: the NeoSmart Technologies Embedded Product Key Tool. Designed for users of Windows 7, Windows 8, and Windows 10, our embedded product key tool will retrieve and display the Windows setup product key embedded in the BIOS or EFI, allowing you to store it for safe-keeping or use it to reinstall Windows with an official Windows setup image."

Cheers.