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Missing Registry Entries

Anonymous
2016-12-04T23:28:02+00:00

Hi,

One of my OS is W7 Home Prem. x64 Sp1

Upon Right clicking the Desktop the upcoming context menu doesn't list the "NEW" option, neither able to create a new folder option in File menu.

As a solution I was advised to set a new value in HKEY_CLASSES_ROOT\Directory\Background\shellex\ContextMenuHandlers\ but three entries (smaller picture) a

re missing: Background, DefaultIcon and shell, only the shellex folder shows up as opposed to the functionally OK W7x64 Pro Sp1, (bigger picture).

How to create those missing folders?

Thank you

csoros

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2016-12-08T07:12:30+00:00

    So your Scheduled Task ran 1 day ago - oh well.  

    FYE - Those files will be refreshed again in 9 days (unless you change the task.  

    Don't you have an idea how this happened?  

    Some registry cleaner?  Some of them make backups.

    If I was working on it I would make a manual restore point before each attempt at a fix so you can always "undo" the fix if it fails and get back to where you started.

    Make a restore point now, apply the Ramesh idea and see how that works.

    You will still be missing a lot of stuff but maybe that is all you need.

    Make another restore point, apply the sevenforums idea and see how that works.  That will definitely replace the keys that are missing - and also apply the Ramesh idea.

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  1. Anonymous
    2016-12-06T00:44:46+00:00

    Hi,

    Since your registry keys are missing, what we can suggest is for you to run an SFC scan on your computer. System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files. Kindly follow the instructions provided by ZigZag3143 on this link.

    Let us know how it goes.

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  2. Anonymous
    2016-12-06T18:09:05+00:00

    Hi Andree,

    Ran sfc 3x times, no change.

    What now?

    Thanks

    csoros

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  3. Anonymous
    2016-12-07T00:30:01+00:00

    You can also try to run the DISM. This also fixes the errors or missing files that SFC cannot. Kindly follow the instructions that's also included on the link that I have provided above.

    Keep us updated.

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  4. Ramesh Srinivasan 173.9K Reputation points Volunteer Moderator
    2016-12-07T06:16:28+00:00

    Open Notepad, copy the following lines and save the file with a .REG extension

    Windows Registry Editor Version 5.00

    [HKEY_CLASSES_ROOT\Directory\Background\shellex\ContextMenuHandlers\New]

    @="{D969A300-E7FF-11d0-A93B-00A0C90F2719}"

    Double-click to run the REG file (from an admin account)

    This restores the "New" context menu.

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