Problem with driver in Windows 7

Question

Windows is telling me that there is a problem with the drive for "Micrososft Teredo Tunneling Adaptor", and yet it cannot fix it. Does anyone know how to fix this?

Answer 1

What is the nature and exact message about the "problem"?

The Teredo adapter should use the tunnel.sys driver that comes installed on every system and has nothing to do with printers:

Assuming you are following some directions to add the Teredo maybe you are seeing something like this after installing:

And Device Manager shows a yellow exclamation next to the Adapter like this:

Here is a generic procedure that for you to follow:

Click the Start orb/button and in the box enter the following:

cmd.exe

Right click cmd.exe and choose to Run as Administrator:


In the Command Prompt window enter the following commands one at a time pressing the Enter key after each:

• netsh
• int  teredo
• set  state  disabled
• int  ipv6
• set  teredo  client
• exit

You should be seeing something like this as you enter the commands one at a time:

Close the Command Prompt window by entering exit one more time.

Restart your system and see how things look in Device Manager now.

Answer 2

Youre pc default controllers/hardware can be had at youre pc mfg web site.Some/most are out-dated,but it

gives you all the software/drivers the pc uses from mfg.Current software can be had at the pc hardware mfg web,

Win 7 uses fairly simple drivers,intel states,the 1st driver/software install must be the chipset installation,all

others are after.....

Answer 3

Hi Martin,

Thank you very much for taking this up. To answer your questions:

1. Yes, there is a yellow exclamation point when I go "view devices and printers" in the control panel -- that's how I discovered it.
2. This issue has probably been there for a long time; I only discovered it now because I was trying to get a new printer to work and discovered it when I went to the control panel. It might not even be a serious problem, but if it's possible to fix it, I would like to do so.
3. Windows offered to fix it and so I clicked on yes and followed the instructions. But at the end of the process, Windows admitted that it could't fix it. (I'll be willing to approve "remote assistance" if you know how to get rid of it.)

Thanks in advance.

Answer 4

Thanks for the advice.

My computer is "Emachines" and I went to its website, but didn't see such what you're referring to.

This is not a new computer. I've had it for 4 years now, but only now noticed this yellow warning, while I was trying to install a new "all-in-one" printer. (The scanner of the printer never worked, not even when a tech person did remote assistance to try to solve it, and so I had to return it.)

Answer 5

Hi,

There are many possible reasons why this issue is happening. To help isolate the issue, we'd like to ask the following questions below:

• Are you seeing a yellow exclamation mark or code 10 error message?
• Are there any recent changes made on the computer before the issue started?
• What troubleshooting steps have you done so far?

We'll keep an eye out for your response.