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Windows Defender Update

Anonymous
2017-05-16T00:38:46+00:00

I am attempting to update windows defender and receive the following Error Code -2145107921

Error Description: A unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates

see Help and Support

***Post moved by the moderator to the appropriate forum category.***

Windows for home | Windows 10 | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2017-05-16T06:05:18+00:00

    Johann,

    1. Yes I have updated to Creators
    2. No I have no other anti virus installed on the computer
    3. Yes I have the Firewall turned on
    4. Several Logitech Processes

        Several Nvidia Processes

        Several RTSS Processes

        Several Steam Processes

        Several Epson Processes

        And the rest appear to be windows processes

    Also I cannot do  Windows update check

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  2. Anonymous
    2017-05-16T05:47:10+00:00

    Hi Kirk,

    Windows Defender is essential to your computer, it has defensive measures that detect viruses and malware on your PC. To isolate your concern about the error, we’d like to ask you a few questions:

    • If you already updated your Windows 10 to Creators Update.
    • If you have other anti-virus installed in your computer.
    • If you turned-on the Windows Firewall.
    • Background applications running while you attempt to update.

    When you update your Windows Defender, may we request for the screenshot of the error?

    We’re looking forward to your response.

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  3. Anonymous
    2017-05-17T04:31:28+00:00

    At this time, visit this to know how to troubleshoot definition update issues for Windows Defender.

    Let us know if you found this link useful.

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  4. Anonymous
    2017-05-16T20:46:03+00:00

    I can't believe you guys still have no answer to this. This problem have existed for almost 2 years and tens of thousands had asked for a solution.

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  5. Anonymous
    2017-05-16T13:16:35+00:00

    Pre installed MacAfee has expired. How to rremove it from my laptop?

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