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Error message on booting Windows 10 and it doesn't turn on

Anonymous
2017-07-12T15:54:14+00:00

I updated my laptop(Sony VAIO F15218SN) with a new update of windows 10 and after its installation a restart took place and after that every time when I turn it on it is showing a message ">>Start PXE over IPV 6 " that to when I connect it with my broadband via Ethernet.

it is showing the error message "File media...[Fail]" .

please let me know if there is anything I can do 

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2017-07-14T13:42:33+00:00

    Hi,

    Receiving Start PXE over IPv6 usually means that the HDD of your PC is not being recognized by the BIOS, which is why you are unable to boot into Windows. We suggest that you reset the BIOS settings to default, and then try to boot into Windows. Should you need assistance regarding the BIOS, kindly get in touch with your device manufacturer.

    Do get back to us once you are able to boot into Windows.

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  2. Anonymous
    2017-07-17T13:47:35+00:00

    Thank you for your support but my BIOS IS ASKING FOR A PASSWORD WHICH I NEVER Initiated and don't know.

    plaese can you suggest me something

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  3. Anonymous
    2017-07-17T14:35:16+00:00

    Hi Vigya,

    As mentioned by Patricia Yu, you may need to contact the manufacturer of your computer, or view the documentation that is included with your computer for information about the BIOS and how to modify it.

    Note: Modifying BIOS settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of BIOS settings can be solved. Modifications of the settings are at your own risk.

    If we can help you with anything else, feel free to contact us.

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