This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Can someone help me - my system runs windows RT8.1. Have been getting error code 800700C1 doing windows updates since an office 365 update on 28th May 2017. Have checked file explorer windows\software distribution\downloads. Looks as though the place where updates go to have changed from original settings. Keeps asking me to connect my passport drive (F) where I had saved a backup after a request from my Security programme on 15th May 2017. How do I get back to point to correct configuration?? Any help appreciated.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
Hi Penelope,
This issue may arise due to a corrupted profile after an update.
To help you resolve the error code: 800700C1, kindly follow the steps provided by TaurArian on this post. It's related to your concern.
Do let us know if you have any other concerns.
