Scan Disk Error

Question

I started having the following error, when booting my computer, between July 1st and July 15 This happened to be after I installed some windows updates.  Not sure it that is a coincidence or not.  It also caused my WD backup to stop working and my Cannon Scanner to not work.  Checking file system on C: The type of the file system is NTFS. Volume label is windows7_OS.

One of your disks needs to be checked for consistency.  You may cancel the disk check, but it is strongly recommended that you continue. Windows will now check the disk.  Cannot open volume for direct access.  Autochk cannot run due to an error caused by a recently installed software package. 

Use the system restore feature from the control panel to restore the system to a point prior to the recent software package installation.

An unspecified error occurred (766f6c756d652e63 3f1).

I figured that my hard drive was going bad, (after trying several things, so I replaced it.  The new one was booting great while I was installing all the windows updates and then the error came back.  I also couldn't reinstall my Mcafee Software (thank goodness for AVG) or Itunes.

I have since tried the following: (I googled my error and I found these instructions

Click Start and in "Start search" type cmd.

Hold SHIFT and CTRL keys, press Enter.

At the prompt in the command window that opens, type:

fsutil dirty query C: 

and press "Enter". 

I got the following: Volume

• C: is dirty 

So then I did the following per the instructions:

Click Start and in "Start search" type 

cmd 

Hold SHIFT and CTR key, press Enter.

At the prompt in the Command window, type the following commands, pressing "Enter" after each one:

Please, note the spaces.

* chkntfs /d <--- (This will reset autocheck options to default...will come back invalid on some installations)

* chkntfs /c C: <--- (This will allow checking the specified drive )

* chkntfs /x C: <--- (The x switch tells Windows to NOT check the specified drive on the next boot)

At this point, restart your computer, it will not do a chkdsk and will boot directly to Windows.

This next step is important as this is where the Dirty Bit will be unset.

Click Start, then Run, type cmd in the Open box and click "OK". 

At the command prompt, type the following, pressing "Enter" after each one: 

Again, note the spaces.

* chkdsk /f /r C: <--- (To manually run a full chkdsk operation on the specified drive)

* Y <--- (To accept having it run on the next boot)

This should take you through 5 stages of the scan and will unset the Dirty Bit. 

When I rebooted after hitting the Y.  I get the same error.  How do I "clean" my drive when this won't work.  I have run out of ideas.

Thanks.  Tammi

Answer 1

No one can help me on this?  Anyone?  I am totally out of ideas to try and I haven't gotten any replies.  Please help if you can.

Tammi