Decreasing Windows Base Score

Question

I have been update my pc using Windows Update, but after restart my pc I run the Windows Experience Index then I have seen that my Windows Base Score has been decrease from 4.7 to 4.4 Please Help me Thank You.

Answer 1

If you look at the individual parts that make up the WEI score, which is it that scores 4.4 (i.e. the lowest score)?

IF its the GPU score, then it could be that the system "updated" the GPU driver and its not as good as the one you already had. If so, check to see if a GPU driver was "updated" in the last Windows Update, and if it was, try rolling it back.

Either way, it would probably help to know what all the individual scores are, and what updates were actually installed.

WEI - https://www.sevenforums.com/tutorials/263-windows-experience-index-update-refresh-score.html

Driver rollback - https://technet.microsoft.com/en-us/library/cc732648(v=ws.11).aspx

Answer 2

OS Name Microsoft Windows 7 Ultimate

Version 6.1.7601 Service Pack 1 Build 7601

Other OS Description  Not Available

OS Manufacturer Microsoft Corporation

System Name PRANJIT

System Manufacturer INTEL_

System Model DH61HO__

System Type X86-based PC

Processor Intel(R) Core(TM) i3-2105 CPU @ 3.10GHz, 3100 Mhz, 2 Core(s), 4 Logical Processor(s)

BIOS Version/Date Intel Corp. HOH6110H.86A.0010.2012.0424.1632, 24-Apr-12

SMBIOS Version 2.7

Windows Directory C:\Windows

System Directory C:\Windows\system32

Boot Device \Device\HarddiskVolume4

Locale United States

Hardware Abstraction Layer Version = "6.1.7601.17514"

User Name PRANJIT\Mr. Pranjit mudoi

Time Zone India Standard Time

Installed Physical Memory (RAM) 4.00 GB

Total Physical Memory 3.41 GB

Available Physical Memory 1.25 GB

Total Virtual Memory 6.82 GB

Available Virtual Memory 4.42 GB

Page File Space 3.41 GB

Page File C:\pagefile.sys

Answer 3

George222(2) has the right idea... 

You WEI score will never be higher than the lowest of all the scores - the Base Score will equal the lowest of the other scores.

If in your next reply you want to include a screenshot of your WEI results (or other things) this link tells you how to do that:

How to include a screenshot in your post

If your Graphics is the lowest score it could be a driver so if you need help figuring that out do this:

Tell us your system make and model.

If a Dell system what is the Service Tag number?

Do this so we can see what you have:

Click the Start button/orb in the lower-left corner of your screen. Or, press the Windows logo key on your keyboard.

In the search box enter:

msinfo32

Select/click msinfo32.exe and the System Information dialog box will open.

Click on System Summary, click Edit, Select All (Ctrl-A), Copy (Ctrl-C) and then paste (Ctrl-V) the information back here in your next reply.

For video driver information, expand the Components, click Display, click Edit, Select All (Ctrl-A), Copy (Ctrl-C) and then paste (Ctrl-V) the information back here.

There will be some personal information (like System Name and User Name), and whatever appears to be private information to you, just delete it from the pasted information.