How do I recover a hotmail account?

Question

My mother's Hotmail account was hacked, and possibly has been for years.

I found out because the recovery email on the account appears to be ...@yxa1024.com (bogus).

How can I contact someone at Hotmail to prove that she is the account owner so that she can get control of this account again?

-Jeff

Answer 1

Outlook.com (hotmail) is not currently supported here on QnA. They're actively answering questions in dedicated forums here.
https://answers.microsoft.com/en-us/outlook_com/forum/oemail

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