ERROR 0xc8000247

Question

I just bought a wacom tablet so I can do digital art, but I had to install the wacom tablet software first

and when I did, in the end it showed this message "The program can't start because api-ms-win-crt-runtime-l1-1-0.dll is missing from your computer. Try reinstalling the program to fix this problem."

So I searched the internet and it said I had to download Microsoft microsoft visual c++.

I downloaded it but the setup failed "0xc8000247 Unspecified error"

Again, I searched the internet about how to fix this problem, and most of the website showed that it had to do with windows update.

I checked windows update, and there was this red X

I clicked on 'check for updates' a box appeared saying "Windows updated cannot currently check for updates, because the service is not running. You may need to restart your computer."

Ofc restarting my laptop didn't work. I checked the services and next to windows update the status is (started) and the startup type is (Automatic).

AGAIN, I searched and searched, I did the 'stopping the service, then renaming software distribution, then starting the service thing' IT DIDN'T WORK

some suggested that I should update Intel® Rapid Storage Technolog, so i downloaded it then it said i needed to download  microsoft net framework 4.5

I DOWNLOADED MICROSOFT NET FRAMEWORK 4.5 AND IN THE END IT SAID '' Installation did not succeed"

NET framework 4.5 has not been installed because: HRESULT 0xc8000247

*Goes to google again, and almost dies when I see that I need to check for updates in 'Windows Update'*

I DID ALL OF THIS FOR NOTHING I WANT TO CRY OMG I JUST WANNA DRAW PLEASE HELP ME IM THIS CLOSE --TO SMASHING MY LAPTOP CAN ANYONE TELL ME WHAT TO DO

*And sorry for any grammatical errors and misspelled words its just that im so pissed atm sorry*

Answer 1

Hi,

Missing or corrupted system files may cause issues like the one you are facing to happen. It's best we check for any problems concerning system files first. Please run the System File Checker tool to check and fix issues regarding system files. You can open this page to know how you can use the suggested tool on your computer.

It will also be helpful if you run the Windows Update Troubleshooter available here.

Let us know how it turns out so we can move forward if additional help is needed.

Regards.