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Windows 7 Startup error

Anonymous
2017-06-04T12:22:20+00:00

When i turn on my computer i get this message(how can i fix it):

file: \windows\system32\drivers\oem-drv64.sys

Status: oxc0000221

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2017-06-04T23:36:22+00:00

    Hi ,

    To better assist regarding the boot up error, we just have a few questions for you:

    • Do you remember the last activities you've done before you encountered this error?
    • Were there any recent changes or updates on the computer?
    • What are the troubleshooting steps you've done so far?

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