Visual Studio installer crashing

Gaurav Kherdekar 1 Reputation point

I have downloaded the VS Community installer, It completes the download of 75MB and then it crashes without showing any message. I had this VS community installed earlier but I had uninstalled it and now that, I am trying to install it. It is not getting installed. Please help.

Visual Studio Setup
Visual Studio Setup
Visual Studio: A family of Microsoft suites of integrated development tools for building applications for Windows, the web and mobile devices.Setup: The procedures involved in preparing a software program or application to operate within a computer or mobile device.
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  1. Anna Xiu-MSFT 20,646 Reputation points Microsoft Vendor

    Hi @Gaurav Kherdekar ,

    Welcome to Microsoft Q&A!

    Could you launch visual studio installer by running vs_installershell.exe under C:\Program Files (x86)\Microsoft Visual Studio\Installer to retry your installation?

    If not, please have a try with the following steps: open Windows Settings ( Windows + I ) > Go to Update & Security > Troubleshoot > Windows Update > Run the troubleshooter, which attempts to identify if any problems that exist in your computer prevent your computer from downloading and installing Windows Updates. Then, restart your computer and delete the Visual Studio Installer directory: C:\Program Files (x86)\Microsoft Visual Studio\Installer.

    After this, re-download the Visual Studio from the download page: Then, clean up your %temp% folder and run the bootstrapper file as administrator.

    If it doesn’t work, I need your help to collect some installation logs. Please download and run this collect.exe tool, go to %temp% folder and find the file, upload it to and share the link here.


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