(KB4032541) SQL Server 2014 SP2 Update Error

Question

I am an administrator of SQL Server 2014 Enterprise Edition Service pack 2 which is installed on Windows Server 2012 Standard. I tried to apply the patch as listed below on my SQL Server, but it is failed on Database Engine Services. I have been looking for solution on this issue.

(Patch)

Microsoft® SQL Server® 2014 SP2 Latest Cumulative Update

SQLServer2014-KB4032541-x64.exe

(Download Link)

https://www.microsoft.com/en-us/download/details.aspx?id=53592&fa43d42b-25b5-4a42-fe9b-1634f450f5ee=True&e6b34bbe-475b-1abd-2c51-b5034bcdd6d2=True&751be11f-ede8-5a0c-058c-2ee190a24fa6=True

Here are error message and code on their logs.

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Console

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Database Engine Services (MSSQLSERVER) : Failed

Action required: Use the following information to resolve the error, uninstall this feature, and then run the setup process again.

Feature failure reason: An error occurred during the setup process of the feature.

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SQL Log

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Error: Failed to run patch request for instance: MSSQLSERVER (exit code: -2058813437)

Error result: -2058813437

Result facility code: 1353

Result error code: 3

SQM Service: Sqm does not have active session.

*****************************************************************

Application log

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Event ID: 1024

Product: SQL Server 2014 Database Engine services - Update '(38BEA917-D2BD-486B-B662-749B4E02BA2}' could not be installed. Error code 1642. Windows Installer can create logs to help troubleshoot issue with installing software packages. Use the following link fo instruction on turning on logging support: http://go.microsoft.com/fwlink/?Linkid=23127

Any advice and suggestion will be gratefully appreciated.

Thank you.

Answer 1

Kindly do us all a big favour and don't start a Question and a discussion here about the same problem.

They have to be merged and the duplicate deleted.

Answer 2

Hi,

Your question is outside the scope of this Community.

Kindly repost your question in the TechNet SQL Server Forums.

https://social.technet.microsoft.com/Forums/sqlserver/en-US/home?category=sqlserver

"MSDN SQL Server Forums"

https://social.msdn.microsoft.com/Forums/sqlserver/en-US/home?category=sqlserver

TechNet Forums:

https://social.technet.microsoft.com/Forums/en-US/home

MSDN Forums:

https://social.msdn.microsoft.com/Forums/en-US/home

Cheers.