Epson printer not printing

Question

I have an Epson Stylus TX100

Item to print is in the print queue

Printer will not print

Printer will not print test page

Printer was working OK but when it finished the 'last' print job there was a short sound of gears not meshing

Suggestion(s)

Answer 1

If by "Printer will not print test page" you mean that it won't print by using the "Print Test Page" button on the "Printer properties" dialog sheet, then you should try printing a test page using the printer's front panel controls. 

Delete the job in the print queue.  If you can't do this normally (by selecting the job in the print queue and selecting "Cancel" or "Cancel all documents", do the following:

• Open an Elevated Command Prompt (click the Start Orb, type "cmd.exe" (without quotes) in the Search box; right-click on the found link and select "Run as administrator")
• Type the following in the black Command Prompt window and press Enter after each line

                           net stop spooler

                           del /Q "%windir%\system32\spool\PRINTERS\*.*"

                           net start spooler

                           exit

After you have deleted the pending job(s), try another test page from the "Print Test Page" button on the "Printer properties" dialog sheet.  If this still doesn't work, you can print a "nozzle check" pattern page as follows:

• Turn off the printer and disconnect it from your computer
• Press and hold the "Stop" button as you press the On/Off button to turn the printer on
• Keep both buttons pressed until the On button light begins to flash and then release the buttons
• A nozzle check pattern should print.

If this doesn't work, then it's time to buy a new printer (or you can go to https://www.fixyourownprinter.com/ and see if you can get any advice there).

Answer 2

Thanks, looks as though I need a new printer

Answer 3

Thanks , looks like a new printer

Answer 4

Hello Sandra,

If you are hearing cracking sounds inside the printer, it is possible that there is a mechanical problem. It might be broken or unaligned gears. It is best that you bring it to a computer repair shop so that they can check if there are physical damages to the printer.

Regards.