Cannot update windows 7

Question

Hi all, 

I have a laptop that has windows 7 installed, it hasn't been used or updated since 2012. On trying to update internet explorer from 9 to 10 a download a box that is windows update standalone installer that says searching for updates on this computer appears but it stays that that for hours without completing anything. I have also tried many times to install Microsoft updates but this also will not work it just gets stuck for hours on the search box. I have read a few posts that say to download the system update readiness tool which I have tried to do but after downloading it then goes to the same box that is windows update standalone installer that says searching for updates on this computer but again stays that that for hours without completing. 

Please can anyone offer offer any suggestions ? 

Thank you

Answer 1

I have a laptop that has windows 7 installed, it hasn't been used or updated since 2012.

When (exact date) did you start using the computer again?

Answer 2

Hi, I have followed the above instructions then tried to download from Microsoft downloads but the actual 'download' button will not show up, not sure if there is a fix for this ? 

Thanks

Answer 3

Your Update Client is out of date. Set Automatic Updates to "Never check for updates" and reboot. Download and install KB3138612.

https://support.microsoft.com/en-us/kb/3138612

Regards, VZ

Answer 4

Long story, short version: The computer's missing hundreds - if not thousands - of critical security updates. As such...

The computer should NOT be connected to the internet or any local networks (i.e., other computers) in its current state. All business & personal data (including online banking & credit-card passwords) should be considered at-risk, if not already compromised.

Your best bet now (other than replacing the computer) would be formatting the HDD and then doing a clean install of Windows. If you manage to accomplish that, chances are you'd have on heckuva time getting it fully-patched at Windows Update (at least one your own).

If money's tight, a reputable repair shop could do this for you - but expect a bill of $350.00 USD or more.

Unfortunately, computers aren't toasters. You can't pull 'em out of storage and expect 'em to work like they did five years ago.

Answer 5

Hi it was on 26/04/17