This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
my laptop is conected to wifi but it is stuck on "Identifying" and showing "No Interner Acess".....
i cant browse and i don't know what to do
plz help me out
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
There may be a few reasons why this type of issue would occur. As a first troubleshooting step, you can check out this link for some basic troubleshooting steps that you can try. Make sure to try all the steps provided, and see which one works for you.
Keep us posted and let us know how it goes.
