Error 895

Question

when i received this message, I called the number and the guy said i had to turn over control of my 'puter. i said NO!!! he insisted and said i could no longer use it until he accessed it. i said good i am thinking of shutting it down and no longer using a 'puter again. i am not joking. have had enough of all this annoying stuff and would rather read a book or ride a horse!!!!!!!

he hung up on me and my 'puter returned to normal. i ran security tests and found nothing.

poor lonely fella his time will come:)

Answer 1

Those scams are all over the web. It's disappointing so many people fall for them too. I think it's the fear that makes people fall for it. I feel like as long as people keep falling for them, more and more will come.

Answer 2

Amazing how many people still nowadays seem to never have heard/read about TechSupport scams.

Amazing that 2 people "recommended" this "discussion".

Seems that you saw the infamous fake alert Debug malware error 895-system 32.exe failure

Why you called that phone number is beyond my understanding...

Suggestion to read:

• Beware of Phony Tech Support Scams
• PSA: Tech Support Scams Pop-Ups on the Rise
• Tech Support Scams – Help & Resource Page
• Avoiding technical support scams
• https://blogs.technet.microsoft.com/mmpc/2017/03/02/breaking-down-a-notably-sophisticated-tech-support-scam-m-o/

And you might want to watch:

Fake Tech Support Scams– video from the MS Digital Crimes Unit

https://www.youtube.com/watch?v=hQpm2ldzUno

In case you keep on getting these fake alerts:

Follow the steps provided here: Remove Tech Support Scam pop-up (Call For Support Scam)

Answer 3

What you received was a scam. Receiving the message does not install malware on your computer. Malware is installed on your computer only when you allow access to your computer by the person. You handled the situation quite well by saying no. The best course of action would have been not to call the number, but nothing happened to you or your computer.