Windows 10 BSOD

Question

Windows 10 BSOD

Anonymous

Hi. I just installed a fresh win 10 copy in a fresh new machine and im already getting BSOD (3 times already)

here's the dumpfile:

DumpFile

Here's the dumpfile log from windbg x64:

Loading Dump File

Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv*

Executable search path is:

Windows 10 Kernel Version 15063 MP (12 procs) Free x64

Product: WinNt, suite: TerminalServer SingleUserTS

Built by: 15063.0.amd64fre.rs2_release.170317-1834

Machine Name:

Kernel base = 0xfffff80093a8f000 PsLoadedModuleList = 0xfffff80093ddb5a0

Debug session time: Sat Jul 8 21:15:42.368 2017 (UTC - 3:00)

System Uptime: 0 days 11:53:17.022

Loading Kernel Symbols

.

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.

Run !sym noisy before .reload to track down problems loading symbols.

..............................................................

................................................................

......................................................

Loading User Symbols

Loading unloaded module list

....................

GetContextState failed, 0x8007001E

CS descriptor lookup failed

GetContextState failed, 0x8007001E

Unable to get program counter

GetContextState failed, 0x8007001E

Unable to get current machine context, Win32 error 0n30

GetContextState failed, 0x8007001E

Unable to get current machine context, Win32 error 0n30

GetContextState failed, 0x8007001E

Unable to get current machine context, Win32 error 0n30

GetContextState failed, 0x8007001E

*******************************************************************************

* *

* Bugcheck Analysis *

* *

*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C2, {7, 62e08, 1437c8, ffffc38b993777f8}

GetContextState failed, 0x8007001E

Unable to get current machine context, Win32 error 0n30

GetContextState failed, 0x8007001E

Unable to get current machine context, Win32 error 0n30

GetContextState failed, 0x8007001E

Unable to get current machine context, Win32 error 0n30

fffff80093e70358: Unable to get MiVisibleState

Unable to get NonPagedPoolStart

Unable to get NonPagedPoolEnd

Unable to get PagedPoolStart

Unable to get PagedPoolEnd

GetContextState failed, 0x8007001E

Unable to get current machine context, Win32 error 0n30

GetContextState failed, 0x8007001E

Unable to get current machine context, Win32 error 0n30

GetContextState failed, 0x8007001E

Unable to get current machine context, Win32 error 0n30

GetContextState failed, 0x8007001E

Unable to get current machine context, Win32 error 0n30

GetContextState failed, 0x8007001E

Unable to get current machine context, Win32 error 0n30

GetContextState failed, 0x8007001E

Unable to get current machine context, Win32 error 0n30

GetContextState failed, 0x8007001E

Unable to get NonPagedPoolStart

Unable to get NonPagedPoolEnd

Unable to get PagedPoolStart

Unable to get PagedPoolEnd

GetContextState failed, 0x8007001E

Unable to get current machine context, Win32 error 0n30

GetContextState failed, 0x8007001E

Unable to get current machine context, Win32 error 0n30

GetContextState failed, 0x8007001E

Unable to get current machine context, Win32 error 0n30

GetContextState failed, 0x8007001E

Unable to get current machine context, Win32 error 0n30

GetContextState failed, 0x8007001E

Unable to get current machine context, Win32 error 0n30

GetContextState failed, 0x8007001E

Unable to get current machine context, Win32 error 0n30

GetContextState failed, 0x8007001E

Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )

Followup: MachineOwner

GetContextState failed, 0x8007001E

0: kd> !analyze -v

GetContextState failed, 0x8007001E

Unable to get program counter

GetContextState failed, 0x8007001E

Unable to get current machine context, Win32 error 0n30

GetContextState failed, 0x8007001E

Unable to get current machine context, Win32 error 0n30

GetContextState failed, 0x8007001E

*******************************************************************************

* *

* Bugcheck Analysis *

* *

*******************************************************************************

BAD_POOL_CALLER (c2)

The current thread is making a bad pool request. Typically this is at a bad IRQL level or double freeing the same allocation, etc.

Arguments:

Arg1: 0000000000000007, Attempt to free pool which was already freed

Arg2: 0000000000062e08, Pool tag value from the pool header

Arg3: 00000000001437c8, Contents of the first 4 bytes of the pool header

Arg4: ffffc38b993777f8, Address of the block of pool being deallocated

Debugging Details:

GetContextState failed, 0x8007001E

Unable to get current machine context, Win32 error 0n30

GetContextState failed, 0x8007001E

Unable to get current machine context, Win32 error 0n30

GetContextState failed, 0x8007001E

Unable to get current machine context, Win32 error 0n30

Unable to get NonPagedPoolStart

Unable to get NonPagedPoolEnd

Unable to get PagedPoolStart

Unable to get PagedPoolEnd

GetContextState failed, 0x8007001E

Unable to get current machine context, Win32 error 0n30

GetContextState failed, 0x8007001E

Unable to get current machine context, Win32 error 0n30

GetContextState failed, 0x8007001E

Unable to get current machine context, Win32 error 0n30

GetContextState failed, 0x8007001E

Unable to get current machine context, Win32 error 0n30

GetContextState failed, 0x8007001E

Unable to get current machine context, Win32 error 0n30

GetContextState failed, 0x8007001E

Unable to get current machine context, Win32 error 0n30

GetContextState failed, 0x8007001E

Unable to get NonPagedPoolStart

Unable to get NonPagedPoolEnd

Unable to get PagedPoolStart

Unable to get PagedPoolEnd

GetContextState failed, 0x8007001E

Unable to get current machine context, Win32 error 0n30

GetContextState failed, 0x8007001E

Unable to get current machine context, Win32 error 0n30

GetContextState failed, 0x8007001E

Unable to get current machine context, Win32 error 0n30

GetContextState failed, 0x8007001E

Unable to get current machine context, Win32 error 0n30

GetContextState failed, 0x8007001E

Unable to get current machine context, Win32 error 0n30

GetContextState failed, 0x8007001E

Unable to get current machine context, Win32 error 0n30

GetContextState failed, 0x8007001E

DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING: 10.0.15063.413 (WinBuild.160101.0800)

SYSTEM_MANUFACTURER: Gigabyte Technology Co., Ltd.

SYSTEM_PRODUCT_NAME: AX370-Gaming 5

SYSTEM_SKU: Default string

SYSTEM_VERSION: Default string

BIOS_VENDOR: American Megatrends Inc.

BIOS_VERSION: F6

BIOS_DATE: 06/16/2017

BASEBOARD_MANUFACTURER: Gigabyte Technology Co., Ltd.

BASEBOARD_PRODUCT: AX370-Gaming 5

BASEBOARD_VERSION: Default string

DUMP_TYPE: 2

BUGCHECK_P1: 7

BUGCHECK_P2: 62e08

BUGCHECK_P3: 1437c8

BUGCHECK_P4: ffffc38b993777f8

POOL_ADDRESS: Unable to get NonPagedPoolStart

Unable to get NonPagedPoolEnd

Unable to get PagedPoolStart

Unable to get PagedPoolEnd

ffffc38b993777f8

FREED_POOL_TAG: NDnd

BUGCHECK_STR: 0xc2_7_NDnd

CPU_COUNT: c

CPU_MHZ: c7a

CPU_VENDOR: AuthenticAMD

CPU_FAMILY: 17

CPU_MODEL: 1

CPU_STEPPING: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: System

CURRENT_IRQL: 2

ANALYSIS_SESSION_HOST: DESKTOP-8920QSD

ANALYSIS_SESSION_TIME: 07-08-2017 21:51:58.0956

ANALYSIS_VERSION: 10.0.15063.468 amd64fre

STACK_TEXT:

GetContextState failed, 0x8007001E

Unable to get current machine context, Win32 error 0n30

STACK_COMMAND: kb

SYMBOL_NAME: ANALYSIS_INCONCLUSIVE

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: Unknown_Module

IMAGE_NAME: Unknown_Image

DEBUG_FLR_IMAGE_TIMESTAMP: 0

BUCKET_ID: ZEROED_STACK_0xc2_7_NDnd

DEFAULT_BUCKET_ID: ZEROED_STACK_0xc2_7_NDnd

PRIMARY_PROBLEM_CLASS: ZEROED_STACK

FAILURE_BUCKET_ID: ZEROED_STACK_0xc2_7_NDnd

TARGET_TIME: 2017-07-09T00:15:42.000Z

OSBUILD: 15063

OSSERVICEPACK: 413

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK: 272

PRODUCT_TYPE: 1

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE:

USER_LCID: 0

OSBUILD_TIMESTAMP: 2017-06-03 05:53:36

BUILDDATESTAMP_STR: 160101.0800

BUILDLAB_STR: WinBuild

BUILDOSVER_STR: 10.0.15063.413

ANALYSIS_SESSION_ELAPSED_TIME: 6b29

ANALYSIS_SOURCE: KM

FAILURE_ID_HASH_STRING: km:zeroed_stack_0xc2_7_ndnd

FAILURE_ID_HASH: {b6867632-b3a6-7b1c-6742-caba7dcff917}

Followup: MachineOwner

GetContextState failed, 0x8007001E

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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1 answer

Answer 1

Loading Dump File

Mini Kernel Dump File: Only registers and stack trace are available

Try looking at this file which has more information on the crash:

C:\Windows*MEMORY.DMP*

If you look at the raw stack of the minidump file it shows the presence of drivers involved in networking such as the e2xw10x64.sys which is the Killer NIC driver so try updating the Killer NIC driver:

http://www.killernetworking.com/driver-downloads

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Windows 10 BSOD

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