Hi,
Activate Windows 7 or Windows 8.1 - Windows Help - Microsoft Support
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With Windows 8/8.1 The Product Key on preinstalled Operating Systems (HP, Acer, etc) is embedded in the BIOS in the Motherboard, so that the lost and/or worn C.O.A. Sticker problem is no more.
When you reinstall it will pick up the Product Key and activate the system automatically.
If it does not or you have activation problems, follow these steps:
"How to Activate Windows 8 and 8.1 by Phone"
http://www.eightforums.com/tutorials/24636-activate-windows-8-phone.html
Follow these steps and do a Phone Activation and hold on for a real person to assist you.
OPTION TWO
To Activate Windows 8.1 by Phone
1. Do step 2, 3, 4, 5, or 6 below for what you would like or able to do.
2. Press the Windows
+ R to open the Rusluisn dialog, type
slui.exe 4, press Enter, and go to step 7 below.
3. Open an elevated command prompt, type slui.exe 4, press Enter, and go to step 7 below.
4. Open the Power Users Tasks menu, click/tap on System, and go to step 5A below.
5. Open the Control Panel (icons view), and click/tap on the System icon.
A) Click/tap on Activate Windows at the bottom right corner under Windows activation, and go to step 7 below. (see screenshot below)
6. Open PC settings, click/tap on Activate Windows on the left side.
Etc.
"Get help with activation errors"
http://windows.microsoft.com/en-us/windows-8/activation-errors
"How to activate a Microsoft product by using Microsoft Product Activation Center"
http://support.microsoft.com/kb/950929/en-us
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This information may interest you if you do wish to keep a record of it:
"Windows 10 Embedded Product Key Tool"
https://neosmart.net/blog/2014/windows-10-embedded-product-key-tool/
"We’re proud to introduce the immediate release of our newest utility for Windows users: the NeoSmart Technologies Embedded Product Key Tool. Designed for users of Windows 7, Windows 8, and Windows 10, our embedded product key tool will retrieve and display the Windows setup product key embedded in the BIOS or EFI, allowing you to store it for safe-keeping or use it to reinstall Windows with an official Windows setup image."
You can also use:
"Belarc Advisor - Free Personal PC Audit (Version 8.5c)"
http://www.belarc.com/free\_download.html
Or:
"Product KeyFinder"
https://www.magicaljellybean.com/keyfinder/
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The free upgrade to Windows 10 offer from Microsoft expired on the 29th July, 2016.
But Microsoft has a number of exceptions in place for users that missed out on the free upgrade and they have currently not stated any end date to these exceptions, but will adjust as necessary.
You will have to contact MS support and they should be able to assist you with a free upgrade to 10..
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Upgrade to Windows 10: FAQ - Windows Help - Microsoft Support
Cheers.