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flameware

Anonymous
2017-03-07T21:36:35+00:00

when I go on internet explorer it is freezing me out by saying there is flameware and i must call microsoft to help fix my computer, it says that a program is transmitting my personal information to hackers, is this real or a scam?

Windows for home | Windows 10 | Security and privacy

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  2. Anonymous
    2017-03-07T21:49:25+00:00

    It keeps coming up still,

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  3. Anonymous
    2017-03-07T21:47:02+00:00

    i shut down and restarted and it came up automatically, why is that and did i do something wrong

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  4. Anonymous
    2017-03-07T21:44:51+00:00

    It's a common scam. Click the OK button at the bottom of the popup. You should then see a box Do not allow this site to create new pages. Check it and then close the window. 

      If that doesn't work, for Edge, follow the instructions by
  Scott\_Ki here:

    https://answers.microsoft.com/en-us/protect/forum/protect_other-protect_scanning/edge-frozen-with-virus-warning-popup/7212a393-90ad-48d0-ab55-4ffe1f21a554?page=2&msgId=7618ae67-bf16-4155-bf90-d8a7405ee199 

      For all other browsers:  

  Use the Task Manager to exit the browser. Reboot and see if the
  pop-up goes away.  

  How to Use the New Task Manager in Windows 8 or 10

    http://www.howtogeek.com/108742/how-to-use-the-new-task-manager-in-windows-8/ 

      How to Use the Task Manager in Windows 7

    http://windows.microsoft.com/en-us/windows/end-process#1TC=windows-7 

      If the problem persists, for any browser:  

  Remove Tech Support Scam pop-up (Call For Support Scam)  

  [http://malwaretips.com/blogs/remove-tech-support-scam-popups/](http://malwaretips.com/blogs/remove-tech-support-scam-popups/)  

  Please read:  

  PSA: Tech Support Scams Pop-Ups on the Rise

    https://blog.malwarebytes.org/fraud-scam/2014/11/psa-tech-support-scams-pop-ups-on-the-rise/ 

      Breaking down a notably sophisticated tech support scam M.O.

    https://blogs.technet.microsoft.com/mmpc/2017/03/02/breaking-down-a-notably-sophisticated-tech-support-scam-m-o/ 

      For more information, see this post by GreginMich

    https://answers.microsoft.com/en-us/protect/forum/protect_other-protect_scanning/1-888-2361-scam/0990122e-61a9-431b-947e-a904c202fa7c?msgId=8d26f1a8-041a-4351-9c24-a222fb305cbd

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  5. Monkey57 3,535 Reputation points
    2017-03-07T21:43:11+00:00

    Scam.

    Use Task Manager to End Task your browser(s).  Do not restore your browser session when you reopen it.

    Also, please consider running the following:

    https://toolslib.net/downloads/viewdownload/1-adwcleaner/

    If the AdwCleaner scan finds something, before clicking 'Clean', click 'Tools' - 'Options' and check all the boxes, click 'OK', then click 'Clean".

    Also, Run Malwarebytes (Free).

    https://www.malwarebytes.com/mwb-download/

    Run an online scanner like eset:

    https://www.eset.com/us/home/online-scanner/

    or other respected scans.

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