System Error report

Question

My system logs keeping showing an error massage "A fatal error occurred while creating a TLS client credential. The internal error state is 10013." in the event viewer, and I can't find any solution for the TLS error, my PC keep showing a blue screen when my PC turn on a period of time, and get the error code:Critical Structure Corruption, I tried many way, but no one can fix the problem.

Moved from: [Windows / Windows 10 / Security & privacy]

Answer 1

Hi Humphrey,

Blue Screens are in general caused by a bad driver

Open Windows File Explorer

Navigate to C:\Windows\Minidump

Zip up the contents of that folder

Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.)

Then post a link here to the zip file, so we can take a look for you . . .

However, for that particular error, this is the recommended fix from Microsoft:

According to the event log, the issue is related to Schannel. Please try the following steps:

1.In Control Panel, click Administrative Tools, and then double-click Local Security Policy.

2.In Local Security Settings, expand Local Policies, and then click Security Options.

3.Under Policy in the right pane, double-click System cryptography: Use FIPS compliant algorithms for encryption, hashing, and signing, and then click Enabled.

4. Run gpupdate /force

If it doesn’t work, please go to C:\ProgramData\Microsoft\Crypto\RSA and grant "Network Services" Read permission to "MachineKeys" folder. Then restart server to have a try.

Source: https://forums.iis.net/t/1233122.aspx

Answer 2

Actually I already tried to do that, but it isn't help, this is for another error abous SSL, but my error is about TLS, and some ppl said this might be the OneDrive issue, and I wish I can upload the files you ask for.