Reset this PC

Question

I want to reset my computer from when I originally got it but when I was about to it said: 'Warning this PC was recently upgraded to windows 10. If you reset this PC, you won't be able to undo the upgrade and go back to the previous version of Windows'. I want to know will it reset to windows 9 and if so will I be able to upgrade it to Windows 10 for free? Because when I bought this computer it already had Windows 10.

Answer 1

It means, you won't be able to rollback to your previous Windows 10 installation. So, say you had Windows 10 1703 installed before upgrading to Windows 10 1709, if you reset, you won't be able to go back to 1703.

Answer 2

I'm Greg, a volunteer installation specialist and 8 year Windows MVP, here to help you.

There was no Windows 9. Did the PC originally come with Windows 7, 8 or 8.1? Was there a previous owner?

If not and it is a Windows 10 PC then there is no worry. I would do the automated Reset here: http://www.laptopmag.com/articles/reset-windows.... See if there is an option to leave out the factory bloatware.

If your manufacturer has customized the Reset to reinstall all of the factory bloatware then I'd consider doing the automated Refresh which will leave it out and give better performance with only Windows installed: https://www.howtogeek.com/265054/how-to-easily-...

If you want the best possible install then do the Clean Install which should get you past all difficulties as it has hundreds of thousands of others who have followed the steps in this link and never come back to report another problem: http://answers.microsoft.com/en-us/windows/wiki....

This gives the chance to clear the hard drive to get it cleanest and avoid building up a disk junkyard, since the automated methods don't clear the hard drive unless they offer that choice.

I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

Answer 3

Hi Dziro, it should Reset to Windows 10, but there is no guarantee . . .

If it does not, you can reinstall or upgrade to Windows 10 at any time and it will not cost you anything !

Since you previously had Windows 10 installed and activated on that PC during the installation process skip the steps which ask for a product key and select the option 'I am Reinstalling Windows 10 on this PC', and activation will not be an issue, your PC will have a digital entitlement stored on the Microsoft Activation Servers

Make sure you install the same Edition of Windows 10 (Home, Pro . . . etc.) you previously had installed to avoid Activation issues

Click this link:

https://www.microsoft.com/en-gb/software-downlo...

to download the Media Creation Tool (Click on Download Tool Now), with that you can download the latest Windows 10 ISO (Select Create Installation Media for Another PC), you can create a bootable USB flash drive (min 8GB) using that tool