LogonUI.exe - userdata.dll missing

Question

Hi support team,

User getting this window every time he tries to lock/log off/log on to his windows 7 pro computer.

Error says... The file "file.mpp" cannot be opened.

-I’ve gone through this steps as found in a similar answer on this site

Method 2:

If the above method does not work, I would suggest you to boot into the **Windows Recovery Environment** and then run the following commands:

a. Select Command prompt in the options available.

b. You need to change the location to C:\Windows\System32 and then execute the below given commands and press Enter after each command:

ren LogonUI.exe LogonUI.old

cd..

cd winsxs

dir *LogonUI*.*

cd amd64_microsoft…[the full path under which directory the file is present]

copy LogonUI.exe C:\Windows\System32

c. Reboot the computer and check if you are able to boot to the desktop.

Yet error is still showing

Please help

Answer 1

Error image