Windows 10 stuck in update loop.

Question

Everything was working fine until the latest updates came out and now update stuck in a download/install loop. After the restart and install updates starts over showing I need to download and update again. It's been going on for the last 3 days and continues over and over and over. When I run "winver" it still shows the same 1607 build 14393.1944 Not sure what the current version is but I think it's 1709???

thanks

Answer 1

Hi Pa. I'm Greg, a volunteer installation specialist and 8 year Windows MVP, here to help you.

What I would do if you haven't yet is manually install Fall Creator Version 1709 by installing Media Creation Tool and choosing to Upgrade Now. http://windows.microsoft.com/en-us/windows-10/m....

This the most stable method to upgrade to the new version (which you need anyway) and will bring you fully up to date with reinstalled Windows that often will solve any other problems you have - like with buggy Windows Updates which are the last place I'd get the new version from.

You can use the same tool to download the ISO or create bootable media so you only need to do it once, and have the bootable media for repairs or possible Clean Install.

If there are any hurdles during the Upgrade see these steps to optimize the install as this is evidence it's corrupted: http://answers.microsoft.com/en-us/windows/wiki...

You can also go over this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done: http://answers.microsoft.com/en-us/windows/wiki...

But remember that a factory or Upgrade install are inferior installs that most enthusiasts would never run in the first place because they'd expect endless issues. Most prefer to do the gold standard Clean install from this link which has had no reported issues: http://answers.microsoft.com/en-us/windows/wiki...

I hope this helps. Feel free to ask back any questions and let us know how it goes. I'll keep working with you until this is resolved.

Answer 2

Power on and off your computer three times

On the third time, your computer will boot into the Advanced Recovery environment

Click Advanced Options

Click Troubleshoot

Click Reset this PC

Click Keep my files

Choose your account

Enter your password

Click Continue

Click Reset

If that does not work:

	Go to a working computer, download, create a bootable copy, then perform a clean install.



	Step 1: How to download official Windows 10 ISO files 

	[http://answers.microsoft.com/en-us/windows/wiki...](http://answers.microsoft.com/en-us/windows/wiki/windows_10-windows_install/how-to-download-official-windows-10-iso-files/35cde7ec-5b6f-481c-a02d-dadf465df326)



		Step 2: How to: Perform a clean install of Windows 10

		[http://answers.microsoft.com/en-us/insider/wiki...](http://answers.microsoft.com/en-us/insider/wiki/insider_wintp-insider_install/how-to-do-a-clean-install-of-windows-10/aef0ae63-2117-41ee-a8ea-4a3181625b08)



	If there are files on the drive you want to recover, see -  How to: Perform a Custom install of Windows 10

	[http://answers.microsoft.com/en-us/insider/wiki...](http://answers.microsoft.com/en-us/insider/wiki/insider_wintp-insider_install/how-to-do-a-custom-installation-of-windows/38adfa8c-32f8-4354-8c53-13b5f2cf7e44)