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Login Error on Onedrive Business

Ki-Tae Park 1 Reputation point
2021-02-17T02:07:27.893+00:00

My OneDrive account:

kt2000.park@irondevicecorp.onmicrosoft.com

I cannot login and continuously get below error.

ID 확인

죄송합니다. 계정을 인증하는 동안 문제가 발생했습니다. 다시 시도해 보세요. 세부 정보 보기

Error Code: 500121

Request Id: 82724c0a-0ba7-42bf-93b1-1362b4b84900

Correlation Id: 062c2b49-2650-4305-b1cb-e04af9aea28d

Timestamp: 2021-02-17T01:55:30Z

Please, let me know how to solve it.

Thank you.

OneDrive Management
OneDrive Management
OneDrive: A Microsoft file hosting and synchronization service.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Emi Zhang-MSFT 22,556 Reputation points Microsoft Vendor
    2021-02-17T08:30:26.497+00:00

    Hi @Ki-Tae Park ,
    Did this problem only appear in OneDrive for signing in the account?
    I suggest you check if other apps can also sign the account or you can go to web to test.
    Try to contact Microsoft 365 admin and check the status of the problem account.
    Any updates please let me know and I'm glad to help you.

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