Remote desktop not working

Question

Hello,

  RDC will connect but immediately shutdown.  Tried all the typical quick fixes and forums.  Hope someone can help me.

Win10 Pro, Surface book, i7, Here is the event log.  

Log Name:      Application

Source:        Application Error

Date:          11/3/2017 6:59:11 PM

Event ID:      1000

Task Category: (100)

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      RSM-SEAN-LAP2

Description:

Faulting application name: mstsc.exe, version: 10.0.16299.15, time stamp: 0x3a40081f

Faulting module name: ntdll.dll, version: 10.0.16299.15, time stamp: 0x493793ea

Exception code: 0xc0000409

Fault offset: 0x0000000000090d5f

Faulting process id: 0x92c

Faulting application start time: 0x01d355106e30bcc8

Faulting application path: C:\WINDOWS\system32\mstsc.exe

Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll

Report Id: dfc580e8-6da3-4f0f-be94-8ec674977e68

Faulting package full name: 

Faulting package-relative application ID: 

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Application Error" />

    <EventID Qualifiers="0">1000</EventID>

    <Level>2</Level>

    <Task>100</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2017-11-04T01:59:11.466399100Z" />

    <EventRecordID>2194</EventRecordID>

    <Channel>Application</Channel>

    <Computer>RSM-SEAN-LAP2</Computer>

    <Security />

  </System>

  <EventData>

    <Data>mstsc.exe</Data>

    <Data>10.0.16299.15</Data>

    <Data>3a40081f</Data>

    <Data>ntdll.dll</Data>

    <Data>10.0.16299.15</Data>

    <Data>493793ea</Data>

    <Data>c0000409</Data>

    <Data>0000000000090d5f</Data>

    <Data>92c</Data>

    <Data>01d355106e30bcc8</Data>

    <Data>C:\WINDOWS\system32\mstsc.exe</Data>

    <Data>C:\WINDOWS\SYSTEM32\ntdll.dll</Data>

    <Data>dfc580e8-6da3-4f0f-be94-8ec674977e68</Data>

    <Data>

    </Data>

    <Data>

    </Data>

  </EventData>

</Event>

[Moved from: Windows / Windows 10 / Performance & system failures]

Answer 1

I found a short term solution using the RDP app from the Microsoft Store, but would like the windows program to work correctly.

Answer 2

Additional information.

Removed last windows security update: KB4043961

Ran scan now

C:\WINDOWS\system32>dism.exe /online /cleanup-image /restorehealth

Deployment Image Servicing and Management tool

Version: 10.0.16299.15

Image Version: 10.0.16299.15

[==========================100.0%==========================] The restore operation completed successfully.

The operation completed successfully.

C:\WINDOWS\system32>sfc /scannow

Beginning system scan.  This process will take some time.

Beginning verification phase of system scan.

Verification 100% complete.

Windows Resource Protection did not find any integrity violations.