Help - Audio Services Not Found

Question

Microsoft,

Send help. 

I started my laptop today and there was a little red X next to my volume controls. It says there is an audio service issue and I have run through every troubleshooting step. Do I need to return my laptop? Thanks

Answer 1

We are volunteers willing to help you try to resolve this issue.

These methods usually help to resolve this issue :

Fix common sound problems <-- read this

http://windows.microsoft.com/en-us/windows-10/f...

No sound in Windows - Use the troubleshooters - Start - Settings - Update & Security - Troubleshoot --> Playing Audio, Recording Audio, & Hardware and Devices.

References to Vista also apply to Windows 7 and 8/8.1/10

Fixing a customer problem: “No Audio Device is Installed” when launching sndvol on Windows Vista <- read this link - translate the methods for Windows 8/8.1/10

http://blogs.msdn.com/b/larryosterman/archive/2...

Error “the Audio Service Is Not Running” When Opening the Volume Mixer in Vista <- read this link - translate the methods for Windows 8/8.1./10

http://www.winhelponline.com/blog/error-the-aud...

Also Right Click Speaker near clock - Playback Devices - right click in the box area - check Show disable and disconnected devices. Highlight Speakers and on the lower Right click Properties check settings for Device Usage enabled and so on. Also do same for Configure on Lower Left of that box.

====

If you tried ALL of those then try these :

1. Try a System Restore back to before this happened.

How to do a System Restore of Windows 10

http://www.tenforums.com/tutorials/4588-system-...

2. Try doing a "Refresh your PC without affecting your files" (or changing your personal settings) or even a Restore (removes programs).
3. Try doing a Reset (removes all programs and files).

Windows 10 includes special methods to Refresh (keep files and settings) or a Reset

(new install removing all).

Refresh is part of reset in Windows 10

http://windows.microsoft.com/en-us/windows-10/r...

How to Refresh Windows 10

http://www.tenforums.com/tutorials/4090-refresh...

How to Reset Windows 10

http://www.tenforums.com/tutorials/4130-reset-w...

====

Windows 10 - Help & Support

http://windows.microsoft.com/en-us/windows-10/s...

Windows - 10 - Search Support

https://www.microsoft.com/en-us/newsearch/resul...

Please let us know the results and if you need further assistance.