Hello Basha,
This issue can occur if any of the following scenarios exist on your PC:
- You do not have permissions to the file or the file location.
- The file is on a location that is not currently accessible like a network location or an external drive that is not currently connected to the PC.
- The file has been moved or deleted.
- The file or shortcut is corrupt.
- The file may be blocked by Windows.
- Your antivirus software may be blocking the file.
For us to better assist you, we'd like to know the following:
- Confirm which build is currently installed on your device. To check, follow the steps below:
- Press Windows key + R, then type in winver.
- Click OK.
- Are you using any 3rd-party antivirus software?
- What troubleshooting steps have you done so far?
Meanwhile, let's troubleshoot the issue by performing the steps below:
Method 1: Check the permission of the file or folder
Permissions are rules associated with files that determine if you can access the file and what you can do with it. To check the permission of the file or folder, follow these steps:
- Right-click the file or folder, and then select Properties.
- Select the Security tab.
- Under Group or User names, click your name to see the permissions you have. (The screen shot for this step is listed below).
- Select Edit, and then select to check the check boxes for the permissions that you need, and then select OK. (The screen shot for this step is listed below).
Method 2: Check the file location
You might get this error if the shortcut or installation is attempting to access a location that is not currently available such as a networked or a removable drive. Check the path of the file that Windows cannot access and make sure that the location is accessible. (The screen shot for this step is listed below).
Method 3: Recreate the shortcut to check for corruption
You can also receive this error if the shortcut or other file type has become corrupt. You can check for corruption in shortcuts by recreating the shortcut. To do this, see **Create or delete a shortcut.**
If an application or other type of file is corrupt it may be necessary to repair the application to resolve the issue.
We look forward to your response.
Regards.