VPN Connection Failed

Question

I'm trying to work from home and having problem with the VPN Connection.  My WiFi appears to be working as I can get online to search the web, etc., but I continually get this message: 

VPN Connection Failed

The network location cannot be reached.  For information about network troubleshooting see Windows Help.  

I've tried several things but continue to get the same message.  Any suggestions???

Answer 1

Hi Teresa, I am Rob a volunteer and a 10 time and dual award MVP specializing in Windows troubleshooting and Bluescreen analysis.

Does your workplace have an IT or Computer Dept.? If so you definitely need to check with them.

Domains, large and business networks, and VPN are supported via TechNet so check with the Experts there.

Set up a remote connection to your workplace using VPN

http://windows.microsoft.com/en-US/windows7/Set...

Connect to a VPN in Windows 10

https://support.microsoft.com/en-us/help/20510/...

Why am I having problems with my VPN connection?

http://windows.microsoft.com/en-US/windows7/Why...

Where can I find information about setting up a VPN server?

http://windows.microsoft.com/en-US/windows7/Whe...

TechNet - VPN

http://technet.microsoft.com/en-us/network/bb54...

TechNet - Windows Server

https://social.technet.microsoft.com/Forums/win...

TechNet - Virtual Server

http://social.technet.microsoft.com/Forums/en-U...

TechNet - Windows 10 IT Pro - Forums

https://social.technet.microsoft.com/Forums/win...

TechNet - Forums - Windows 8/8.1 Virtualization

http://social.technet.microsoft.com/Forums/en/w...

TechNet - Forums - Windows 7 Virtualization

http://social.technet.microsoft.com/Forums/en/w...

TechNet - Xp, Vista, Windows 7, and Windows 8/8.1 IT Pro

http://social.technet.microsoft.com/Forums/en/c...

TechNet - Forums

http://social.technet.microsoft.com/Forums/en/c...

TechNet - Where is the Forum For…?

http://social.technet.microsoft.com/Forums/en/w...

Please let us know the results and if you need further assistance.