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Surface Pro error: File:\BCD Error code: 0xc000014c

Anonymous
2017-11-23T07:47:36+00:00

On loading my Surface Pro I get the following message

Recovery Your PC needs to be repaired

The boot configuration Data file is missing some required information

File:\BCD  Error code: 0xc000014c

You’ll need to use the recovery tools on your installation media. If you don’t have any installation media (like a disc or USB device), contact your system administrator or PC manufacturer.

Press the Windows Key for UEFI Firmware Settings.

First of all I tried to press the windows key and nothing happened.

Secondly I followed the instructions to format the USB to FAT32 and then loaded the windows exe file so that i can load off the USB

Thirdly I then loaded the Pro and it came up with 6 options - Trusted Platform Module (TPM), Secure Boot Control, Configure Alternatate System Boot Order, Advanced Device Security, Device Information and Administrator Password.

Fourthly, I selected Configure Alternative System Boot Order but this is where is run into a problem as everything online says change it to SSD > USB but all the options that I can select from actually go the other way e.g. USB > SSD.

Even if I select USB > SSD it still doesn't boot off the USB. When I click exit setup and save setting it just goes back to the same blue screen with the message above.

Can anyone see where I am going wrong or have any tips?

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2017-11-23T13:31:29+00:00

    Hi,

    Corrupted boot configuration is one of the probable causes of error code 0xc000014c. We recommend that you check the suggestions on this article on how to troubleshoot Windows 10 if it fails to start. If the issue persists after trying the steps on the article, we suggest performing a clean reinstall of Windows 10. This procedure removes the current operating system including personal files, applications, and settings. To do so, follow the steps on the **Perform a clean install on an empty hard disk/SSD or reinstall by booting from install media (DVD or USB thumb drive)**section of this page.

    Keep us posted and we'll be willing to assist you further.

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