Hi,
This issue might have caused by corrupted startup files. For us to isolate the issue, we suggest that you perform a startup repair on your computer by following these steps:
- Turn your computer on and forced turn it off for three times. While booting, make sure that you turn off the computer when you see the Windows logo.
- Windows 10 will boot into diagnostics mode. Click on Advanced options button when the recovery screen appears.
- Click on Troubleshoot.
Let us know how it goes.