Stuck at loading screen

Anonymous
2018-01-20T03:06:36+00:00

I have been having this problem for a while. Every time I boot up my computer it will just sit there. I’ll wait like 50 minutes but still nothing. I cant get past it. There is no way I can access my PC. I will hold the power button and do it until it hits “Preparing Automatic Repair” but then the screen goes blank and nothing happens. Nothing. If you have a solution please respond. I would really like to get back on it.

Moved from: Windows / Windows 10 / Devices & drivers

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-01-20T07:41:40+00:00

    Hi,

    This issue might have caused by corrupted startup files. For us to isolate the issue, we suggest that you perform a startup repair on your computer by following these steps:

    1. Turn your computer on and forced turn it off for three times. While booting, make sure that you turn off the computer when you see the Windows logo.
    2. Windows 10 will boot into diagnostics mode. Click on Advanced options button when the recovery screen appears.
    3. Click on Troubleshoot.

    4. Click on Advanced options.

    5. Click on Startup Repair.

    Let us know how it goes.

    44 people found this answer helpful.
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  2. Anonymous
    2018-01-20T13:44:39+00:00

    I get to a screen that says “Preparing Automatic Repair” but then nothing happens and the screen goes blank.

    56 people found this answer helpful.
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  3. Anonymous
    2018-01-23T06:33:54+00:00

    Hi,

    Thank you for keeping us updated with this concern. Please try to start your computer in Safe mode, once you are able to login to Safe mode**,**kindly follow the steps on how to Disable automatic startup repair:

    1. Right-click on Start then left-click on Command Prompt (Admin)
    2. Type the following command of the black screen bcdedit /set recoveryenabled No and Press Enter.
    3. Restart your computer.

    We are looking forward to your reply.

    14 people found this answer helpful.
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