MS Teams - contacts disappear

Oliver Müller 1 Reputation point

My contact list in MS Teams disappear from time to time. I created several groups.
Only a restart helps.
Is this problem known to others?

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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  1. Sharon Zhao-MSFT 25,071 Reputation points Microsoft Vendor

    @Oliver Müller ,

    Does this issue persist all the time? Or what changes do you do before happened?

    Does anyone else have the same issue?

    Currently, this is not a known issue. I checked in my lab. It works properly.

    You could log in Teams web client( to check if this issue exists.

    Except restarting Teams, try to clear the client cache by deleting any files in the following folders and make sure the client is the latest version:

    • %appdata%\Microsoft\teams\application cache\cache
    • %appdata%\Microsoft\teams\blob_storage
    • %appdata%\Microsoft\teams\Cache
    • %appdata%\Microsoft\teams\databases
    • %appdata%\Microsoft\teams\GPUcache
    • %appdata%\Microsoft\teams\IndexedDB
    • %appdata%\Microsoft\teams\Local Storage
    • %appdata%\Microsoft\teams\tmp

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