Cursor closes window when moved quickly

Question

When ever I move the cursor quickly it minimises the screen and also jumps to another part of a sentence when I am typing any help would be very much appreciated.

Answer 1

Hi Geraldine. I'm Greg, an installation specialist and 8 year Windows MVP, here to help you.

Are you using a mouse on a laptop without disabling it's touchpad? This causes cursor jump known as palm drag. It is resolved by installing the latest touchpad software from the PC's Support Downloads web page, then finding the setting in Settings > Devices > Touchpad (or Additional Settings on the Mouse Properties on the last tab for touchpad settings) to disable touchpad when USB device is attached.

If you are using only a touchpad then update the touchpad software from the PC's Support Downloads web page.

If you're using a mouse, then in Device Manager reached by right clicking the Start button, choose the Mouse device, on Driver tab choose Roll back or Uninstall, restart PC to reinstall driver.

Does the mouse do the same on another PC? Try resetting the mouse from button on bottom.

I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

Answer 2

Is this a wired mouse or a laptop touch pad?

Press Windows key + X

Click Device Manager

Expand Mice and other pointing devices.

Right click on the Mouse and click uninstall

Press Alt + F4

Press the Windows key + X

Press the letter U

Press the letter R

Restart

If its a laptop, it could be an issue with your Synaptics drivers for my touchpad.

Try disabling disabling Palm Check sensitivity in Start > Settings > Devices > Touchpad > additional mouse settings.