SCCM Issue-"the service account of the sql server instance is not supported"

Muhammed Shehim 1 Reputation point
2021-02-17T12:17:49.527+00:00

Sccm has stopped working and db team told to reconnect the database. But we are getting the below error

"the service account of the sql server instance is not supported" what could be the issue.

Microsoft Configuration Manager
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Simon Ren-MSFT 31,441 Reputation points Microsoft Vendor
    2021-02-18T02:52:07.26+00:00

    Hi,

    Thanks for posting in Microsoft MECM Q&A forum.

    1.The logon account for the sql server cannot be a local user account. You must configure the SQL server service to use a valid domain account. You need to use the SQL Server Configuration Manager tool to change the service account:
    SCM Services - Change the Service Startup Account

    2.Here is a similar thread for your reference, the problem was solved by just enabling "SQL Server Browser".
    SCCM 1802 installation error

    Thanks for your time.

    Best regards,
    Simon


    If the response is helpful, please click "Accept Answer" and upvote it.
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.