Error Code 80248015

Question

How to fix Error Code 80248015 when trying to access windows updates

Answer 1

Hi, try this- it has worked for everyone I know that has tried it.

For Windows 7 (Pro)  with error message: 

"Windows Update cannot currently check for updates because the service is not runnning. You may need to restart your computer."

Sounds like your error is the same type I had.  I guess there is an expired microsoft certificate that is the problem.

I am by no means a computer expert, but did find a quick fix that worked on my computer, and also on a friend's computer.

(I found the info on a blog)  This is what I did:

1-Go to the windows start button

2-Click on Control Panel (on the right, in the blue shaded area)

3-Click System and Security

4-On Windows Update, click turn automatic updating on or off

5-Under Important Updates, next to the Green Shield, click the drop down menue

6-From that drop down list, click never check for updates, even tho it says not recommended

7-Click okay

To then get updates

Repete steps 1, 2 and 3

Under Windows Update, click check for updates

My computer then successfully checked for the updates, and I installed them.

Then, you can go back to the drop down menue in step 5 and change it back to install updates automatically, or to one of ther other options

Hope this helps

Answer 2

Thanks for your help this procedure solved the problem on all my Windows 7 computers which failed to Update as per this community dialog.

Open Control Panel

Select System

Select Action Center Bottom LHS

Select Troubleshooting (Find and Fix problems)

Select System and Security

Select Fix problems with Windows Update

Dear goddess, this finally worked - I haven't been able to get updates for over a year, and none of the solutions in the forums have helped.

Answer 3

Hi

For Windows 7 (Pro)  with error message: 

"Windows Update cannot currently check for updates because the service is not runnning. You may need to restart your computer."

Sounds like your error is the same type I had.  I guess there is an expired microsoft certificate that is the problem.

I am by no means a computer expert, but did find a quick fix that worked on my computer, and also on a friend's computer.

(I found the info on a blog)  This is what I did:

1-Go to the windows start button

2-Click on Control Panel (on the right, in the blue shaded area)

3-Click System and Security

4-On Windows Update, click turn automatic updating on or off

5-Under Important Updates, next to the Green Shield, click the drop down menue

6-From that drop down list, click never check for updates, even tho it says not recommended

7-Click okay

To then get updates

Repete steps 1, 2 and 3

Under Windows Update, click check for updates

My computer then successfully checked for the updates, and I installed them.

Then, you can go back to the drop down menue in step 5 and change it back to install updates automatically, or to one of ther other options

Hope this helps

Answer 4

This is what i can see.

The authcab file(s) (eg %windir%/SoftwareDistribution/AuthCabs/authcab.cab) contain an XML file called 'authorization'. There seems to be one for windows update and one for Microsoft update if you have that installed.

There is an element in this file called  ExpiryDate which states:

<ExpiryDate>2017-12-03T11:59:25.5067616-08:00</ExpiryDate>

which depending on your timezone is more or less now.

This lines up with an error from windowsupdate.log namely

DtaStor    FATAL: Service 7971F918-A847-4430-9279-4A52D1EFE18D requested, but it is expired

where that guid relates to MS Update.

Hopefully this means we simply have to wait for MS to update the, er, updater so it will have a new expiry date! I believe in a perfect world the updater will do this automatically once one becomes available. Otherwise hopefully we are supplied with a download link somewhere.

Answer 5

I've documented it within the blog post  Windows 7: Error 0x80248015 in Update Search (Dec. 4, 2017)

A simple workaround so far (until MS fixes the expire date) is to uncheck the option to update other Microsoft products - as mentioned within the blog post.