Server 2016 Essentials Dashboard Crash

Question

1. Running Windows server 2016, with Remote Web Access role installed. Essentials dashboard opens fine, but if you go to user properties, the app crashes. Other tabs and properties in dashboard work fine. Please help. Thank you very much. I get eventID 1000 and 1001.
2. 
3. Below is the log from the app crash
4. Version=1 EventType=APPCRASH EventTime=131613856880123078 ReportType=2 Consent=1 UploadTime=131613856880903942 ReportIdentifier=404f3047-020e-11e8-9681-005056a421b6 IntegratorReportIdentifier=02ffc54c-d35e-4946-bb04-a307fa0bacb3 NsAppName=Dashboard.exe AppSessionGuid=00001d94-0002-002c-9762-96ea1a96d301 TargetAppId=W:0000f519feec486de87ed73cb92d3cac802400000000!000089c83a372a4811425a88adcc1c545c2d32e81fc7!Dashboard.exe TargetAppVer=2016//07//16:01:59:15!173ab!Dashboard.exe BootId=4294967295 Response.BucketId=5b33baaa057d3ba7a8351cc55edec13f Response.BucketTable=4 Response.LegacyBucketId=120726131280 Response.type=4 Sig[0].Name=Application Name Sig[0].Value=Dashboard.exe Sig[1].Name=Application Version Sig[1].Value=10.0.14393.0 Sig[2].Name=Application Timestamp Sig[2].Value=578994f3 Sig[3].Name=Fault Module Name Sig[3].Value=DUser.dll Sig[4].Name=Fault Module Version Sig[4].Value=10.0.14393.0 Sig[5].Name=Fault Module Timestamp Sig[5].Value=5789988c Sig[6].Name=Exception Code Sig[6].Value=c00000fd Sig[7].Name=Exception Offset Sig[7].Value=000000000000a595 DynamicSig[1].Name=OS Version DynamicSig[1].Value=10.0.14393.2.0.0.272.7 DynamicSig[2].Name=Locale ID DynamicSig[2].Value=1033 DynamicSig[22].Name=Additional Information 1 DynamicSig[22].Value=e9b3 DynamicSig[23].Name=Additional Information 2 DynamicSig[23].Value=e9b3b0742176cbb5cacdfa9dcdc4e6dc DynamicSig[24].Name=Additional Information 3 DynamicSig[24].Value=e711 DynamicSig[25].Name=Additional Information 4 DynamicSig[25].Value=e7117679c29e2d88e05c5ab001dd8c95 UI[2]=C:\Windows\system32\Essentials\Dashboard.exe LoadedModule[0]=C:\Windows\system32\Essentials\Dashboard.exe LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll LoadedModule[2]=C:\Windows\SYSTEM32\MSCOREE.DLL LoadedModule[3]=C:\Windows\System32\KERNEL32.dll LoadedModule[4]=C:\Windows\System32\KERNELBASE.dll LoadedModule[5]=C:\Windows\System32\ADVAPI32.dll LoadedModule[6]=C:\Windows\System32\msvcrt.dll LoadedModule[7]=C:\Windows\System32\sechost.dll LoadedModule[8]=C:\Windows\System32\RPCRT4.dll LoadedModule[9]=C:\Windows[http://Microsoft.NET](https://t.co/dv43CyAD5I "http://Microsoft.NET")\Framework64\v4.0.30319\mscoreei.dll LoadedModule[10]=C:\Windows\System32\SHLWAPI.dll LoadedModule[11]=C:\Windows\System32\combase.dll LoadedModule[12]=C:\Windows\System32\ucrtbase.dll LoadedModule[13]=C:\Windows\System32\bcryptPrimitives.dll LoadedModule[14]=C:\Windows\System32\GDI32.dll LoadedModule[15]=C:\Windows\System32\gdi32full.dll LoadedModule[16]=C:\Windows\System32\USER32.dll LoadedModule[17]=C:\Windows\System32\win32u.dll LoadedModule[18]=C:\Windows\System32\IMM32.DLL LoadedModule[19]=C:\Windows\System32\kernel.appcore.dll LoadedModule[20]=C:\Windows\SYSTEM32\VERSION.dll LoadedModule[21]=C:\Windows[http://Microsoft.NET](https://t.co/dv43CyAD5I "http://Microsoft.NET")\Framework64\v4.0.30319\clr.dll LoadedModule[22]=C:\Windows\SYSTEM32\MSVCR120_CLR0400.dll LoadedModule[23]=C:\Windows\assembly\NativeImages_v4.0.30319_64\mscorlib\5d0c037297cc1a64b52ce43b45c2ac2e\mscorlib.ni.dll LoadedModule[24]=C:\Windows\System32\ole32.dll LoadedModule[25]=C:\Windows\system32\uxtheme.dll LoadedModule[26]=C:\Windows\SYSTEM32\CRYPTSP.dll LoadedModule[27]=C:\Windows\system32\rsaenh.dll LoadedModule[28]=C:\Windows\SYSTEM32\bcrypt.dll LoadedModule[29]=C:\Windows\SYSTEM32\CRYPTBASE.dll LoadedModule[30]=C:\Windows[http://Microsoft.NET](https://t.co/dv43CyAD5I "http://Microsoft.NET")\Framework64\v4.0.30319\clrjit.dll LoadedModule[31]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System\425956d5b362f17072c0e3d9d0a6aa5b\System.ni.dll LoadedModule[32]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Drawing\fa5691e72364536bcc77349880e294fe[http://System.Drawing.ni](https://t.co/SwkwfDv2Qm "http://System.Drawing.ni").dll LoadedModule[33]=C:\Windows\assembly\NativeImages_v4.0.30319_64[http://System.Windows](https://t.co/aHfJkke6we "http://System.Windows").Forms\98cddfcae2eeefe61df49a7a29022caf[http://System.Windows.Forms.ni](https://t.co/FrAihMLQTW "http://System.Windows.Forms.ni").dll LoadedModule[34]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Core\aff0523584567bc00ef94094e807d109[http://System.Core.ni](https://t.co/chK6F28Vhb "http://System.Core.ni").dll LoadedModule[35]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Configuration\37da49baeb06cdaccddce9ad048d91d4[http://System.Configuration.ni](https://t.co/kJnRVkJHrp "http://System.Configuration.ni").dll LoadedModule[36]=C:\Windows\assembly\NativeImages_v4.0.30319_64\WssgCommon\b6aef52f6f85591adb2d1f481c125096\WssgCommon.ni.dll LoadedModule[37]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Xml\0e69114072e821e3d14cc7a43dc8f3a9[http://System.Xml.ni](https://t.co/xOAAYNKSEy "http://System.Xml.ni").dll LoadedModule[38]=C:\Windows\System32\shell32.dll LoadedModule[39]=C:\Windows\System32\cfgmgr32.dll LoadedModule[40]=C:\Windows\System32[http://windows.storage](https://t.co/RpCq3WGmPY "http://windows.storage").dll LoadedModule[41]=C:\Windows\System32\powrprof.dll LoadedModule[42]=C:\Windows\System32\shcore.dll LoadedModule[43]=C:\Windows\System32\profapi.dll LoadedModule[44]=C:\Windows\SYSTEM32\urlmon.dll LoadedModule[45]=C:\Windows\SYSTEM32\iertutil.dll LoadedModule[46]=C:\Windows\SYSTEM32\SspiCli.dll LoadedModule[47]=C:\Windows\System32\OLEAUT32.dll LoadedModule[48]=C:\Windows\System32\msvcp_win.dll LoadedModule[49]=C:\Windows\System32\MSCTF.dll LoadedModule[50]=C:\Windows\SYSTEM32\wtsapi32.dll LoadedModule[51]=C:\Windows\SYSTEM32\WINSTA.dll LoadedModule[52]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Dire573b08f5#\4e562dc35263fb675656e72cf465de69[…http://System.DirectoryServices.AccountManagement.ni](https://t.co/Ug82ml0Mfw "http://System.DirectoryServices.AccountManagement.ni").dll LoadedModule[53]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.14393.953_none_42151e83c686086b\comctl32.dll LoadedModule[54]=C:\Windows\system32\dwmapi.dll LoadedModule[55]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Dired13b18a9#\d015982343ca724dd62a0acfe90494d4[http://System.DirectoryServices.ni](https://t.co/ffBnWwUDuf "http://System.DirectoryServices.ni").dll LoadedModule[56]=C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.14393.1715_none_aec701fbddd850fa\gdiplus.dll LoadedModule[57]=C:\Windows\SYSTEM32\WindowsCodecs.dll LoadedModule[58]=C:\Windows\system32\ntdsapi.dll LoadedModule[59]=C:\Windows\System32\WS2_32.dll LoadedModule[60]=C:\Windows\SYSTEM32\Secur32.dll LoadedModule[61]=C:\Windows\SYSTEM32\Netapi32.dll LoadedModule[62]=C:\Windows\SYSTEM32\LOGONCLI.DLL LoadedModule[63]=C:\Windows\SYSTEM32\netutils.dll LoadedModule[64]=C:\Windows\SYSTEM32\DWrite.dll LoadedModule[65]=C:\Windows\System32\clbcatq.dll LoadedModule[66]=C:\Windows\system32\activeds.dll LoadedModule[67]=C:\Windows\system32\adsldpc.dll LoadedModule[68]=C:\Windows\System32\WLDAP32.dll LoadedModule[69]=C:\Windows\SYSTEM32\sxs.dll LoadedModule[70]=C:\Windows\system32\adsldp.dll LoadedModule[71]=C:\Windows\system32\mswsock.dll LoadedModule[72]=C:\Windows\SYSTEM32\DNSAPI.dll LoadedModule[73]=C:\Windows\System32\NSI.dll LoadedModule[74]=C:\Windows\SYSTEM32\IPHLPAPI.DLL LoadedModule[75]=C:\Windows\System32\rasadhlp.dll LoadedModule[76]=C:\Windows\System32\fwpuclnt.dll LoadedModule[77]=C:\Windows\System32\DSPARSE.dll LoadedModule[78]=C:\Windows\system32\kerberos.DLL LoadedModule[79]=C:\Windows\System32\MSASN1.dll LoadedModule[80]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Dire5d62f0a2#\32119d858e942aef4861e1df8fc78dce[http://System.DirectoryServices.Protocols.ni](https://t.co/1EyjLFZLUc "http://System.DirectoryServices.Protocols.ni").dll LoadedModule[81]=C:\Windows\SYSTEM32\cryptdll.dll LoadedModule[82]=C:\Windows\assembly\NativeImages_v4.0.30319_64[http://System.Management](https://t.co/dQigxFCG3p "http://System.Management")\84f6a5758b425be9cb6d32b026296891[http://System.Management.ni](https://t.co/h23JMgrpAd "http://System.Management.ni").dll LoadedModule[83]=C:\Windows[http://Microsoft.NET](https://t.co/dv43CyAD5I "http://Microsoft.NET")\Framework64\v4.0.30319\wminet_utils.dll LoadedModule[84]=C:\Windows\system32\wbem\wmiutils.dll LoadedModule[85]=C:\Windows\SYSTEM32\wbemcomn.dll LoadedModule[86]=C:\Windows\system32\wbem\wbemprox.dll LoadedModule[87]=C:\Windows\system32\wbem\wbemsvc.dll LoadedModule[88]=C:\Windows\system32\wbem\fastprox.dll LoadedModule[89]=C:\Windows\SYSTEM32\ntmarta.dll LoadedModule[90]=C:\Windows\System32\crypt32.dll LoadedModule[91]=C:\Windows\assembly\NativeImages_v4.0.30319_64\WindowsBase\ddd0525227ff70f282e04795bed0b36f\WindowsBase.ni.dll LoadedModule[92]=C:\Windows\assembly\NativeImages_v4.0.30319_64\PresentationCore\f61b54f11a13b770617e4eae85b06920\PresentationCore.ni.dll LoadedModule[93]=C:\Windows\assembly\NativeImages_v4.0.30319_64\Presentatio5ae0f00f#\041775d0d80dec52ae58fe57c164fe90\PresentationFramework.ni.dll LoadedModule[94]=C:\Windows\assembly\NativeImages_v4.0.30319_64[http://System.Net](https://t.co/4DKmwDS4Vr "http://System.Net").22cc68a8#\9059ea1969f9482ec02d8cbcede9d8cc[http://System.Net.Http.WebRequest.ni](https://t.co/XBCAqtqqSX "http://System.Net.Http.WebRequest.ni").dll LoadedModule[95]=C:\Windows\assembly\NativeImages_v4.0.30319_64[http://System.Net](https://t.co/4DKmwDS4Vr "http://System.Net").Http\f43fe00c353c3d278106003ac70aa73e[http://System.Net.Http.ni](https://t.co/hETyO8mWtU "http://System.Net.Http.ni").dll LoadedModule[96]=C:\Windows\SYSTEM32\dhcpcsvc6.DLL LoadedModule[97]=C:\Windows\SYSTEM32\dhcpcsvc.DLL LoadedModule[98]=C:\Windows\SYSTEM32\WINNSI.DLL LoadedModule[99]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.ServiceModel\27e9c95eb77c5c0eb2cf320f4c090764[http://System.ServiceModel.ni](https://t.co/lCFvJTZQG9 "http://System.ServiceModel.ni").dll LoadedModule[100]=C:\Windows\assembly\NativeImages_v4.0.30319_64\SMDiagnostics\69a0a97fdbc6f3194e6d48b6760c34ed\SMDiagnostics.ni.dll LoadedModule[101]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Servd1dec626#\84d71f7d67c9239e90d67a3bf1658569[http://System.ServiceModel.Internals.ni](https://t.co/m6xcYC3URg "http://System.ServiceModel.Internals.ni").dll LoadedModule[102]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Runteb92aa12#\2a3702054e68d285a134fec5d3e1d1e0[http://System.Runtime.Serialization.ni](https://t.co/SV51vu0AQF "http://System.Runtime.Serialization.ni").dll LoadedModule[103]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.IdentityModel\700064b44639bdacdbc8b37597979029[http://System.IdentityModel.ni](https://t.co/NOVhz74iP3 "http://System.IdentityModel.ni").dll LoadedModule[104]=C:\Windows\SYSTEM32\gpapi.dll LoadedModule[105]=C:\Windows\System32\psapi.dll LoadedModule[106]=C:\Windows\system32\schannel.DLL LoadedModule[107]=C:\Windows\SYSTEM32\mskeyprotect.dll LoadedModule[108]=C:\Windows\SYSTEM32\ncrypt.dll LoadedModule[109]=C:\Windows\SYSTEM32\NTASN1.dll LoadedModule[110]=C:\Windows\system32\ncryptsslp.dll LoadedModule[111]=C:\Windows\assembly\NativeImages_v4.0.30319_64\WindowsForm0b574481#\4526f9c183dd4e5fc2afba8e4f82b010\WindowsFormsIntegration.ni.dll LoadedModule[112]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Xaml\8f815cc2a43f8d542b0f631c6cd08307[http://System.Xaml.ni](https://t.co/TIibuwvFdq "http://System.Xaml.ni").dll LoadedModule[113]=C:\Windows[http://Microsoft.NET](https://t.co/dv43CyAD5I "http://Microsoft.NET")\Framework64\v4.0.30319\WPF\wpfgfx_v0400.dll LoadedModule[114]=C:\Windows\SYSTEM32\MSVCP120_CLR0400.dll
5. 

LoadedModule[115]=C:\Windows[http://Microsoft.NET](https://t.co/dv43CyAD5I "http://Microsoft.NET")\Framework64\v4.0.30319\WPF\PresentationNative_v0400.dll LoadedModule[116]=C:\Windows\System32\Essentials\identityNative.dll LoadedModule[117]=C:\Windows\SYSTEM32\SAMLIB.dll LoadedModule[118]=C:\Windows\system32\msv1_0.DLL LoadedModule[119]=C:\Windows\SYSTEM32\NtlmShared.dll LoadedModule[120]=C:\Windows\SYSTEM32\d3d9.dll LoadedModule[121]=C:\Windows\SYSTEM32\d3d10warp.dll LoadedModule[122]=C:\Windows\assembly\NativeImages_v4.0.30319_64\Presentatioaec034ca#\e900ff09fdce9468dacab38baed28432[http://PresentationFramework.Aero2.ni](https://t.co/YTZMIdJM0c "http://PresentationFramework.Aero2.ni").dll LoadedModule[123]=C:\Windows\SYSTEM32\mscms.dll LoadedModule[124]=C:\Windows\SYSTEM32\USERENV.dll LoadedModule[125]=C:\Windows\SYSTEM32\WindowsCodecsExt.dll LoadedModule[126]=C:\Windows\system32\dataexchange.dll LoadedModule[127]=C:\Windows\system32\dcomp.dll LoadedModule[128]=C:\Windows\system32\d3d11.dll LoadedModule[129]=C:\Windows\system32\dxgi.dll LoadedModule[130]=C:\Windows\system32\twinapi.appcore.dll LoadedModule[131]=C:\Windows\system32\Essentials\Controls.dll LoadedModule[132]=C:\Windows\system32\ncryptprov.dll LoadedModule[133]=C:\Windows\assembly\NativeImages_v4.0.30319_64\Presentatio49d6fefe#\8e8a5da96984600e42062fae0bd8cb20\PresentationFramework-SystemXml.ni.dll LoadedModule[134]=C:\Windows\SYSTEM32\WINMM.dll LoadedModule[135]=C:\Windows\SYSTEM32\WINMMBASE.dll LoadedModule[136]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Serv759bfb78#\f13f2ced1b178be7d28367efe261ad0c[http://System.ServiceProcess.ni](https://t.co/xqxxoNnm4R "http://System.ServiceProcess.ni").dll LoadedModule[137]=C:\Windows\System32\Essentials\ICNativeLib.dll LoadedModule[138]=C:\Windows\SYSTEM32\WKSCLI.DLL LoadedModule[139]=C:\Windows\SYSTEM32\DSROLE.DLL LoadedModule[140]=C:\Windows[http://Microsoft.NET](https://t.co/dv43CyAD5I "http://Microsoft.NET")\Framework64\v4.0.30319\diasymreader.dll LoadedModule[141]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Transactions\064954e35e55fa3a1773479bc27531ae[http://System.Transactions.ni](https://t.co/zzTBfF8Ws5 "http://System.Transactions.ni").dll LoadedModule[142]=C:\Windows[http://Microsoft.Net](https://t.co/mx64zpOY7l "http://Microsoft.Net")\assembly\GAC_64\System.Transactions\v4.0_4.0.0.0__b77a5c561934e089\System.Transactions.dll LoadedModule[143]=C:\Windows\SYSTEM32\rasapi32.dll LoadedModule[144]=C:\Windows\SYSTEM32\rasman.dll LoadedModule[145]=C:\Windows\SYSTEM32\rtutils.dll LoadedModule[146]=C:\Windows\SYSTEM32\winhttp.dll LoadedModule[147]=C:\Windows\SYSTEM32\ondemandconnroutehelper.dll LoadedModule[148]=C:\Windows\system32\msctfui.dll LoadedModule[149]=C:\Windows\assembly\NativeImages_v4.0.30319_64\UIAutomationTypes\aaaaa8df62f8e7790ceef6af384a2e40\UIAutomationTypes.ni.dll LoadedModule[150]=C:\Windows\SYSTEM32\UIAutomationCore.dll LoadedModule[151]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Servf73e6522#\b0baa7078c185d41eadea269b3fea853[http://System.ServiceModel.Web.ni](https://t.co/bczRdBz37s "http://System.ServiceModel.Web.ni").dll LoadedModule[152]=C:\Windows\SYSTEM32\DUser.dll LoadedModule[153]=C:\Windows\SYSTEM32\atlthunk.dll LoadedModule[154]=C:\Windows\system32\xmllite.dll State[0].Key=Transport.DoneStage1 State[0].Value=1 FriendlyEventName=Stopped working ConsentKey=APPCRASH AppName=Dashboard AppPath=C:\Windows\system32\Essentials\Dashboard.exe NsPartner=windows NsGroup=windows8 ApplicationIdentity=89FC0E0E3386DDCED912197EDCC651C9 MetadataHash=-1853667430

Answer 1

Hi,

Your question is beyond the scope of these Forums

This Community is mainly for home users and their computer problems, not business systems.

Kindly post your question in the TechNet Server Forums.

http://social.technet.microsoft.com/Forums/windowsserver/en-US/home?category=windowsserver

TechNet Forums:

https://social.technet.microsoft.com/Forums/en-US/home

MSDN Forums:

https://social.msdn.microsoft.com/Forums/en-US/home

Cheers.