OneDrive Says I need more storage when I clearly have enough

Rhiandromm 26 Reputation points
2021-02-17T15:26:51.227+00:00

69099-capture.jpgHi,

I try to copy and paste from my desktop to white cloud OD and it says I need more space (ie 32.6g) but I have near 1tb worth of space left, considering I'm only trying to move 160g. Please see photo.

I just upgraded. Although I have successfully moved over (dragged) 9gigs worth. Have also just erased that.

I've tried:
logging out then in
Removing and replacing files
I can manually drop smaller files (but have not tried to manually drop every single small file)

Been trying to trouble shoot this for a couple of hours now.

TIA

69375-inked69079-capture-li.jpg

OneDrive Management
OneDrive Management
OneDrive: A Microsoft file hosting and synchronization service.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Steve A 25 Reputation points
    2023-02-21T05:23:52.4166667+00:00

    Same Issue. Obviously MS only wants your money because they have no one monitoring their own forums to assist.

    5 people found this answer helpful.
  2. TAS Consulting 16 Reputation points
    2022-07-05T02:55:51.64+00:00

    Same problem here, what is this rubbish.

    Every day the same problem.

    3 people found this answer helpful.
    0 comments
  3. Emily Hua-MSFT 27,526 Reputation points
    2021-02-18T07:47:25.547+00:00

    @Rhiandromm

    Please check whether your C drive has enough free space to sync these files.

    I suggest you refer to Yuki Sun's first reply on the similar thread "OneDrive says not enough space, ··· ".
    Please create a separate new folder, then upload your files to OneDrive online instead of copying and pasting files to the local new folder for a test.

    Any updates, please let me know.

    If an Answer is helpful, please click "Accept Answer" and upvote it.
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    1 person found this answer helpful.
  4. Aubrey Mvhubelo 5 Reputation points
    2023-05-24T11:38:41.92+00:00

    I had the same problem as well.

    The problem is that there is no enough space in your C drive to sync the file you want to save.

    Solution is to log on the web portal OneDrive and upload the file.

    1 person found this answer helpful.
  5. Achintha Bandaranaike 1 Reputation point
    2021-02-17T15:29:39.663+00:00

    clear your c memory