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error code 0x8024048

Anonymous
2018-01-16T21:13:42+00:00

trying to install facebook app error code 0x8024048

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-01-16T21:15:12+00:00

    Start by running the Windows Store Apps troubleshooter.

    Open Start > Settings > Update & security > Troubleshoot

    Scroll down to the bottom

    Click Windows Store Apps

    Click Run the troubleshooter

    When complete try opening the Store again.

    Also check if the Store works in another user account.

    Press Windows key + R

    Type: wsreset.exe

    Hit Enter

    Do this a couple times then try launching the Store again.

    Your Antivirus might be interfering with the Store, try disabling it 'temporarily' to see if it launches.

    Check Windows Update and install the latest updates. Sometimes Microsoft releases infrastructure fixes for the Store through Windows Update.

    You can also try resetting the store app using the following instructions:

    https://www.groovypost.com/howto/reset-windows-...

    If that does not work, try resetting the software distribution folder:

    Before carrying out this procedure, disconnect from the Internet. That means turning off Wi-Fi and disconnecting from a wired connection. If you don't, Windows 10 will indicate some files are in use and cannot be modified or the command will be non-responsive. Also, you should restart your computer after disconnecting from the Internet. The easiest way to do it is to enable Airplane mode from the Action Center - Windows key + A.

    1. Open Start, type: CMD

    Right click CMD

    Click Run as administrator

    Type each of the following then hit Enter

    taskkill /F /FI "SERVICES eq wuauserv" (do this multiple times)

    net stop cryptSvc

    net stop bits

    net stop msiserver

    ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

    rmdir C:\Windows\SoftwareDistribution\DataStore

    rmdir C:\Windows\SoftwareDistribution\Download

    When complete, hit Enter, then restart, then try updating again.

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