Kernel Data Inpage Error

Question

Hello,

while using Windows 10 normally I got a Bluescreen with the following information:

KERNEL_DATA_INPAGE_ERROR

Also something about the following file: srv2.sys

Something I could do to prevent this from happening again?

Answer 1

This error normally has to do a corrupt file.

A few things to try.

This maybe an issue with a system file being corrupt.

Right click your start button and select Command prompt (Admin) to bring up elevated Command prompt.

In Command prompt type sfc /scannow and press enter.

Restart the computer.

If that doesn't work then try this,

Right click your start button and select Command prompt (Admin) to bring up elevated Command prompt.

In the Administrator: Command Prompt window, type the following commands.

Press Enter key after each command:

DISM.exe /Online /Cleanup-image /Scanhealth

DISM.exe /Online /Cleanup-image /Restorehealth

Important: When you run this command, DISM uses Windows Update to provide the files that are required to fix corruptions.

To close the Administrator: Command prompt window, type Exit, and then press Enter.

Restart your computer.

If none of that works follow the suggestions in the link provided.

https://www.drivereasy.com/knowledge/kernal-dat...

Answer 2

Hello,

We need log files(called dump files) that tell us what lead to crash.

Please share them with us for a better analysis of the problem. Instructions can be found here:

https://answers.microsoft.com/en-us/windows/for...

Answer 3

Sounds good, best of luck.

Answer 4

Press Windows key + R

Type: optionalfeatures.exe

Hit Enter

Uncheck both SMB 1.0/CIFS File Sharing Support and SMB Direct

Click OK then restart

Monitor if the problem persists

Answer 5

Thank you, I've followed your suggestions. Should the error happen again I'll follow what is detailed in the link you provided.