Can't replace payment method

Question

I want to stop payments with my old cc (Mastercard) .... 3885
Now it should be my new one (VISA) .... 1299

I can't see my old card to remove it, but I added the new card and now I cannot add this one???

Answer 1

Hello,

Welcome to Microsoft Q&A!

Currently, Microsoft Q&A supports the products listed over here: supported topics (more to be added later on).

You could ask about your issue in Account & billing help or Contact Microsoft Support.

Thank you.

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