Microsoft Account Sync Completely Broken

Question

My Microsoft account refuses to sync between Windows and the Cloud.

I've run every diagnostic, followed every tutorial, verified the integrity of Windows, reinstalled Windows, stopped syncing, deleted my cloud backup, renabled syncing, created a local account and then bound my Microsoft account to it... but it still fails to sync properly. 

When I reinstall and restore my account... I discover that it has been *selectively* syncing for weeks. The background image is out of date. Some settings (touchpad, Edge, Start Menu) haven't synced at all. Yet, password and profile pic changes update instantly.

The Event Viewer is filled with error codes that show the whole sync process has broken down.

• Operation not found for 8, windowspackagesettings-notifications-microsoft.mspaint_8wekyb3d8bbweFile onecoreuap\shell\roaming\settingsynchost\lib\syncstate.cpp line 707
• Operation not found for 8, windowspackagesettings-microsoft.windows.pinningconfirmationdialog_cw5n1h2txyewyFile onecoreuap\shell\roaming\settingsynchost\lib\syncstate.cpp line 707
• Cloud sync engine failed to sync collection windowspackagesettings-microsoft.bingweather_8wekyb3d8bbwe from Windows to cloud storage (Result: 0x80070718)

Running SFC and DISM isn't going to fix it. Been there, done that. Deleted the local SyncSettings database, too. No help. 

I'm out of options and patience.

Answer 1

I am going to recommend you downgrade to Windows 10 1703.

Step 1: download Windows 10 1703 from the following link:

https://tb.rg-adguard.net/index.php?sid=74a7cf5...

Choose the following:

• Windows Final
• Windows 10, version 1703
• Windows 10 Pro + Home
• English
• x64 (64 bit) x32 (32 bit)

Step 2: create a bootable copy

https://answers.microsoft.com/en-us/windows/wik...

Step 3: perform a custom install

http://answers.microsoft.com/en-us/insider/wiki...

You should backup your files before downgrading.

Applications will need to be reinstalled.

The custom install will archive your files, so you can recover them from the Windows.old folder - make sure you follow the instructions to the letter.

There are some compatibility issues with Windows 10 version 1709 and certain hardware or software. There is no explanation why a lot of these problems are happening in Windows 10 1709, but the release is significantly flawed. Software and Hardware that once worked in previous versions, just suddenly stops working in Windows 10 1709 after an upgrade and sometimes loses functionality or stability.

If you don't want to downgrade, then perform a repair upgrade which will downgrade you to build 16299.15. Check if you can then sync.

http://answers.microsoft.com/en-us/insider/wiki...

Answer 2

Hi Andre, 

I'm running Windows 10 Pro, 1709 (build 16299.248).

Prior to the last reimage, I was running Win10 1709, with one of the early January builds. 

Thanks

Answer 3

Which version of Windows 10 is currently installed? See how to verify:

https://answers.microsoft.com/en-us/windows/wik...

Which version and edition Windows did you originally upgrade from or was installed prior to your current version:

Windows 10 - 1703, 1607, 1511, 1507 (build 10240)

Windows 7 Starter, Home Basic, Home Premium, Windows 8.0 Core, Windows 8.1 Windows 7 Professional, Windows 7 Ultimate, Windows 8.0 Pro, Windows 8.1 Pro