Microsoft Remote Desktop No longer connects to remote PC from my mac

Question

I have been connecting using remote desktop for months, but today it keeps giving the code:

We couldn't connect to the remote PC. Make sure the PC is turned on and connected to the network, and that remote access is enabled.

Error code: 0x204

Someone at the office restarted the PC and made sure that it is connected to the network.

Please help!

Answer 1

Hi,
This is a common error code for failure of remote connection and you could kindly check following.
From Windows computer (target machine to be remoted to ):
1.Confirm if the RDP has been enabled. If the user account has been added into the allowed users.

2.Check firewall and anti-virus tool in case of any blocking setting for the RDP connection.

From Mac side, here is a suggestion to check the temp folder of Remote Dekstop (MAC Only)
Please refer to method 6 for more details.
https://appuals.com/remote-desktop-error-code-0x204/

3.Try to clear and fill in the info again when starting the remote connection.

Please note: Information posted in the given link is hosted by a third party. Microsoft does not guarantee the accuracy and effectiveness of information.

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Hope this helps and please help to accept as Answer if the response is useful.

Thanks,
Jenny